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IV.4. Revise Legislative Policy 6-E – Finance Billing Collection Policy; Harkess (CR2016-080) 1 September 6, 2016 Council Report 2016-080 REVISE LEGISLATIVE POLICY 6-E FINANCE BILLING COLLECTION POLICY Proposed Action Staff recommends approval of the following motion: Move that the Hopkins City Council adopt Resolution 2016-056 revising Legislative Policy 6-E, Finance Billing Collection Policy. Overview While performing the annual certification of unpaid utility and accounts receivable invoices and review of Legislative Policy 6-E it was noted that there may be some confusion as to how the $100 fee is assessed. To alleviate any potential confusion section 2.03 was modified to accurately reflect how the $100 fee is assessed. In addition, in the previous revision the last sentence in section 2.02 detailing how interest was calculated on delinquent accounts receivable was lost. This sentence was put back in the policy. Section 3.01 was also refined to require an estimated reconnection date for garbage service as a condition for temporarily stopping service. Previous practice required the customer to call in to re-establish service which on occasion did not happen on a timely basis. Supporting Documents  Resolution 2016-056  Policy 6-E with proposed revisions ______________________________________ Christine M. Harkess, CPA, CGFM Finance Director Financial Impact: $ none Budgeted: Y/N N X Source: customers Related Documents (CIP, ERP, etc.): ___________ Notes: __________________ City of Hopkins Hennepin County, Minnesota RESOLUTION NO. 2016-056 Revising Legislative Policy 6E – Finance Collection Billing Policy WHEREAS, the City Council of the City of Hopkins has approved a document entitled the Legislative Policy Manual to provide uniform guidelines on City policies so that actions taken are consistent and fair; and WHEREAS, the City Council has established Legislative Policy 6-E in order to establish procedures to ensure the collection of utility bills and accounts receivable invoices; and WHEREAS, the City Council has determined that the existing policy needs to be revised in order to clarify the $100 fee applied to past due amounts subject to certification and to require a reconnection date for temporarily stopped refuse service, NOW THEREFORE BE IT RESOLVED, that the City Council of the City of Hopkins hereby modifies, Sections 2.02, 2.03 and 3.01 of Policy 6-E, entitled the Finance Billing Collection Policy, as follows: 2.02: Add the sentence: Interest will be charged on accounts receivable invoices that are 30 days or more past due at a rate of 18% per year or 1½% a month. 2.03: Changed to read: Delinquent utility and property related accounts receivable amounts dated prior to June 1st of the year will be processed for assessment certification on a yearly basis to Hennepin County. Written notice shall be mailed to each debtor during the month of June advising them of this policy. There shall be a $100 service charged added on each utility or accounts receivable account remitted to assessing for certification to their property taxes. 3.01: Add to the last sentence: and provide an estimated reconnection date. Adopted by the City Council of the City of Hopkins this 6th day of September 2016. By______________________________ Molly Cummings, Mayor ATTEST: _____________________________ Amy Domeier, City Clerk 1 POLICY 6-E FINANCE BILLING COLLECTION POLICY 1. PURPOSE 1.01 The purpose of this policy is to establish procedures to ensure the collection of utility bills and accounts receivable invoices. 2. POLICY 2.01 Utility Bills. Utility bills will be sent out no later than the third working day of the month and are due the 20th of the month or the next business day if the 20th falls on a weekend or federal holiday. Payments received within three (3) days following the due date will not be charged a penalty. A penalty of 10% of the water, sanitary, sewer, storm sewer and refuse charges for the current month will be charged if the bill becomes delinquent. 2.02 Accounts Receivable Invoices. Invoices for tree removal, rental of city space, repairs to City property, and other miscellaneous charges are billed and due 20 days from the bill date. Interest will be charged on accounts receivable invoices that are 30 days or more past due at a rate of 18% per year or 1½ % a month. 2.03 Certification of Delinquent Amounts. Delinquent utility and property related accounts receivable amounts dated prior to June 1st of the year will be processed for assessment certification on a yearly basis to Hennepin County. Written notice shall be mailed to each such debtor during the month of June, advising him or her them of this policy. There shall be a $100 service charge added on each such utility or accounts receivable account or accounts receivable invoice account remitted to assessing for certification to their property taxes. 3. SERVICE DISCONTINUATION POLICY 3.01 Refuse service may be discontinued for a period of no less than thirty (30) days. The resident must contact the City and make a request for a discontinuation of service and provide an estimated reconnection date. Established: 1982 (Res. 82-3039) Incorporated into Legislative Policy: June, 1998 Revised: Sept 2006 (Res. 2006-052) Revised: August 2010 (Res. 2010-042) Revised: September 2014 (Res 2014-045) Revised: April 2015 (Res. 2015-040)