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Memo - 2008-2009 Goals & Objectives; Getschow ADMINISTRATIVE SERVICES: OFFICE OF THE CITY MANAGER MEMORANDUM TO: FROM: MEETING DATE: SUBJECT: Honorable Mayor and Members of the Cirt:. Council Rick Getschow, Hopkins City Manager · May 27, 2008 2008-2009 Goals and Objectives Background: City Council and staff held a strategic planning work session in late March to discuss the 2007-2008 goals action steps. We also began discussing the next potential set of goals and action steps for 2008-2009. The object of this meeting will be to build off of the earlier discussion and begin to create the template for the 2008-2009 goals. Included in the packet is the City of Hopkins 2007-2008 Goals and Action Plan City of Hopkins 2007-2008 Goa Is a nd Action Pia n 2007-2008 City of Hopkins Goals And Action Steps Goal I - To Improve Communications and Marketing Efforts to Residents, Developers and Businesses Action 1 Think Hopkins - Implement the City-wide Branding and Marketing Campaign as a partnership with the HBCA and Hopkins Marketing Committee Action 2 City Website: 2007 Redesign planned. Explore more E- Government capabilities. Action 3 Monthly Newsletter- Hopkins Highlights: Continue to be a well-received publication delivered to every household Action 4 Collaboration with the official city newspaper (Sun*Sailor)- regular city columns Action 5 Enhance the promotion of city events (Raspberry Festival, Mainstreet Days, and Heritage Celebration) Action 6 Conduct a City-Wide survey Action 7 Produce a Printed City Annual Report Action 8 Implement "Action Center" customer service/complaint tracking software Action 9 Continue conducting Annual Citizen Academies and Alumni Events Action 10 Comprehensive Plan Update/Revision as a Community Building Tool Action 11 Research the Construction of a Message Board at the Hopkins Pavilion 2007-2008 City of Hopkins Goals And Action Steps Goal II - Provide and Nurture Growth of Employees and the City Council Action 1 City Council and Board/Commission Orientation Action 2 Explore a City Council Training/Feedback system Action 3 Research conducting a city-wide Volunteer and Board recognition event Action 4 Monitor the new employee evaluation system Action 5 Initiate an Employee Academy Action 6 Reinvigorate the Tuition Reimbursement program Action 7 Implement a City-wide employee training program 2007-2008 City of Hopkins Goals And Action Steps Goal III - Enhance the Budget Process and Increase the Education and Understanding of City Finances Action 1 Continue with a new budget process whereby department presentations and work sessions are begun after department budgets are submitted and evaluated Action 2 Conduct a detailed analysis of all city fees Action 3 Research the Possibility of Conducting a Budget "Boot Camp" Action 4 Entire Newsletter devoted to the budget Action 5 Feature Newspaper article on the budget Action 6 Restart and/or Reinvigorate the Bricks and Benches Programs 2007-2008 City of Hopkins Goals And Action Steps Goal IV - Improve the Quality of Life in Hopkins Facilitate Redevelopment throuqhoutthe City Action 1 Downtown Luther property: Work with a developer on a mixed use redevelopment Action 2 Block 64: Work with a developer on a mixed use redevelopment project Action 3 Excelsior Crossings: Coordinate efforts to conduct redevelopment on the site with Opus Northwest, LLC (Office Project) Action 4 Shady Oak Road: Coordinate efforts with Hennepin County and the City of Minnetonka to implement a plan or the future redevelopment along the Shady Oak Road Corridor Action 5 Hopkins Dodge Site: Work with potential developer on a redevelopment of this site. Action 6 East End Study Implementation 2007-2008 City of Hopkins Goals And Action Steps Goal IV - Improve the Quality of Life in Hopkins Action 7 Continue with the Nurturing Our Retired Citizens (NaRC) Project Action 8 Implement a Hopkins Police Chaplaincy Program Action 9 Pursue an upgraded and enhanced Code Enforcement and Rental Licensing Program Action 10 Continue with the Blake Road Corridor Initiatives Action 11 Sanitary Sewer Inflow and Infiltration Program Action 12 Partnership with the Minnesota Pollution Control Agency (MPCA) for Remediation of the Hopkins Closed Landfill Action 13 Partnership with the Three Rivers Park District for the planned Depot Improvements Action 14 Enhancement of the City/Regional Trail System (Signage) Action 15 Research City/Regional Transportation System (Hop-a- Ride, Met Transit) to be assured it is meeting resident needs. . Action 16 Research Downtown Safety Enhancements (Improved Lighting, Ramp Cameras) Action 17 Neighborhood Park Initiative. Park Board will partner with neighborhoods and neighborhood associations regarding the improvement and enhancement of neighborhood parks 2007-2008 City of Hopkins Goals And Action Steps Goal V- Provide and Nurture Citizen Growth and Development Action 1 Neighborhood Association Growth and Development. Research methods to enhance and promote city neighborhood associations. Possibilities include potentially providing training and technical assistance. Action 2 Research the implementation of a Citizen Emergency Response Team (CERT) Program Action 3 Strengthen efforts to involve residents from minority populations in City activities/issues (Blake Corridor, Human Rights Commission) Action 4 Research methods to increase city volunteerism 2007-2008 City of Hopkins Goals And Action Steps Goal VI - Meet with groups/organizations to talk about mutual areas of interest Action 1 Meeting with the Neighborhood Association Pres idents/Representatives Action 2 Faith Community Network Action 3 Meeting with the Hopkins School District and School Board Action 4 Meeting with Legislative representatives (Establish a legislative platform/agenda) Action 5 Meeting with HAM A (Hopkins Apartment Managers Association) Action 6 Meeting with the Business Community (HBCA) Action 7 Meeting with Metropolitan Council Representatives Action 8 Meeting with Hennepin County Commissioners Action 9 Meeting with City Service Clubs Action 10 Meeting with the City of Edina Council (U.S. Women's Open 2008, Recreation Programs) Action 11 Meeting with the City of S1. Louis Park Council Action 12 Meetings with the City of Minnetonka Council (Shady Oak Road)