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CR 01-107 Merchant Credit Card Services C\IY OF - HOPKINS August 2, 2001 Council Report 2001-107 MERCHANT CREDIT CARD SERVICES Proposed Action Staff recommends adoption of the following motion: Move to approve implementation of merchant credit card use at all city locations. Overview Recently finance conducted a brief survey of departments to determine whether or not customers have been inquiring about credit and debit card use for services. The response was overwhelming "YES". Finance met with Wells Fargo to determine cost and feasibility of implementing VISA/Master card processing at all city locations. The initial set up and equipment costs are approximately $3,000. The projected processing costs on a monthly basis are estimated to be $1,500. These costs may be offset by having a larger deposit in the bank at Wells Fargo or by increasing fees slightly. Primary Issues to Consider . Lost interest earnings. . Higher fees charged to customers to cover costs. . Ease of transactions . Possible internet payment processes enabled. Staff recommendation Finance recommends moving forward with implementing merchant credit card services at five locations. They are; City Hall, Activity Center, Pavillionllce Arena, Art Center and the Depot Coffee House. We also recommend initially increasing the deposit amount at Wells Fargo and forgoing some interest earning potential to cover the costs. Further analYS),S will ~e as to fee increases relative to amount of activity at locations. ~ Lori Yager ... ./'- Finance Director Financial Impact: $_20,000_ _Budgeted: Y/N _N_ Source: _All funds Related Documents (CIP, ERP, etc.): Notes: Finance will absorb charges through lower interest earnings