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Memo - Neighbor Dispute Regarding Placement Of Refuse/Recyclables Public Works Department MelTIorandum To: From: Honorable Mayor and Members of the City Council Steven J. Stadler, Public Works Director ~ Copy: Steven C. Mielke, City Manager Date: July 9, 1999 Subject: Neighbor Dispute Regarding Placement of Refuse/recyclables The attached letter was sent to the Schmerler's on July 9th. A copy was mailed to the Greenbergs and Nolbys. I would not be surprised if the Greenbergs and/or Nolbys end up complaining to Council about it. First of all, it reverses the city position originally given via Vern Pankratz' letter (also attached). Secondly, it allows Schmerlers to continue to use the boulevard adjacent to their driveway for their refuse and recyclables. The Nolbys and Greenbergs are vehemently opposed to this. One of Mr. Greenberg's complaints is that the Schmerler's don't adequately clean up after setting out brush and yard waste for pickup. He then has to clean the boulevard area. He maintains the boulevard all the way to the Nolby/Schmerler driveway. By ~he way, the Schmerlers are allowed to use the Nolby driveway through a perpetual access easement. The Nolby's complaints are regarding improper use of the driveway (parking, I believe). Additionally, they see no reason why the Schmerler's cannot set their refuse, etc. out on Interlachen as was the practice of the previous owners. The Schmerler's believe the garage area is the most reasonable area to keep their refuse container and there is no practical way to use the Interlachen Rd boulevard. The use of the Interlachen Rd boulevard was made even more difficult after they constructed an addition on the south side of their home and installed a fence. Please feel free to call me at 939-1338 if you have any questions on this matter. - . _. .~___ .-,L.. _' CJfopkins Public Works Department 11100 Excelsior 'Blvd. . CJIOpkins, ~N 55343-3435 . Phone: 612-939-1382 . :Fax: 612-939-1381 . July 7, 1999 Diane and Stuart Schmerler 209 Interlachen Road Hopkins, MN 55343 Dear Mr. and Mrs. Schmerler: I'm writing in response to your appeal before Hopkins City Council regarding placement of your refuse and recyclables for pick-up. Specifically, you requested the City reconsider its position that you relocate your pick-up location from the end of the driveway to the front of your residence. This position was stated in a letter dated May 24, 1999 and was sent to you by Mr. Vem Pankratz, StreetlSanitationlTraffic Superintendent (attached). Since your City Council appearance I have reviewed City policy and discussed the refuse placement issue with both Mr. Doug Greenberg, 200 Maple Hill Rd., and Mr. and Mrs. -Nolby, 201 Interlachen Road. From a City solid waste policy standpoint there is nothing prohibiting your use of the boulevard (city right-of-way) at the end of the driveway for setting out your refuse, brush, yard waste and recyclables. However, the shared-use driveway easement causes a unique circumstance in that your brush, yard waste and containers are placed in a boulevard area maintained and/or fronting on another property. As I stated, this situation is unique and it is not addressed in the existing policy. Given that, I suggest you consider a compromise. The compromise is that you set out your brush and yard waste along your boulevard area fronting Interlachen Road and use the boulevard immediately adjacent to the driveway for refuse and recyclables only. I sincerely hope that the three of you can resolve this issue ! amicably between yourselves. City attempts to resolve neighbor disputes are rarely! effective in the long run and certainly don't help lessen tension. Many cities, Hopkins included, often handle neighbor disputes such as this through voluntary mediation. A trained mediator will hear the issues and attempt to facilitate a decision that is agreeable to all parties. However, based on my discussions with yourselves, Mr. Greenberg and Mr. Nolby I know that everyone is not agreeable with mediation. Therefore, the mediation option is not available. If you choose to follow my suggestion on placement of your refuse, recyclables, yard waste and brush please be sure to: 1) place your refuse container and recyclables immediately adjacent to the driveway, and 2) remove the containers from the boulevard on the same day as pickup. cAn Equal Opportunity Employer ~ CJfopkins Public Works Department 11100 Excelsior 'Blvd. · 'l-fopkins, c5WN 55343-3435 . Phone: 612-939-1382 . Yax: 612-939-1381 July 7, 1999 Diane and Stuart Schmerler 209 Interlachen Road Hopkins, MN 55343 Dear Mr. and Mrs. Schmerler: I'm writing in response to your appeal before Hopkins City Council regarding placement of your refuse and recyclables for pick-up. Specifically, you requested the City reconsider its position that you relocate your pick-up location from the end of the driveway to the front of your residence. This position was stated in a letter dated May 24, 1999 and was sent to you by Mr. Vem Pankratz, StreeUSanitationlTraffic Superintendent (attached). Since your City Council appearance I have reviewed City policy and discussed the refuse placement issue with both Mr. Doug Greenberg, 200 Maple Hill Rd., and Mr. and Mrs. NOlby, 201 Interlachen Road. From a City solid waste policy standpoint there is nothing prohibiting your use of the boulevard (city right-of-way) at the end of the driveway for setting out your refuse, brush, yard waste and recyclables. However, the shared-use driveway easement causes a unique circumstance in that your brush, yard waste and containers are placed in a boulevard area maintained and/or fronting on another property. As I stated, this situation is unique and it is not addressed in the existing policy. Given that, I suggest you consider a compromise. The compromise is that you set out your brush and yard waste along your boulevard area fronting Interlachen Road and use the boulevard immediately adjacent to the driveway for refuse and recyclables only. I sincerely hope that the three of you can resolve this issue I amicably between yourselves. City attempts to resolve neighbor disputes are rarely! effective in the long run and certainly don't help lessen tension. -" ;/r Many cities, Hopkins included, often handle neighbor disputes such as this through voluntary mediation. A trained mediator will hear the issues and attempt to facilitate a decision that is agreeable to all parties. However, based on my discussions with yourselves, Mr. Greenberg and Mr. Nolby I know that everyone is not agreeable with mediation. Therefore, the mediation option is not available. If you choose to follow my suggestion on placement of your refuse, recyclables, yard waste and brush please be sure to: 1) place your refuse container and recyclables immediately adjacent to the driveway, and 2) remove the containers from the boulevard on the same day as pickup. cAn equal Opportunity employer If you have questions or comments, please feel free to call me at 939-1338. SG; v Steven J. Stadler Public Works Director Enc. Cc: Mr. Doug Greenberg 200 Maple Hill Road Mr. Roger Nolby 201 Interlachen Road City Council members . .: . .------,.---_~_______~ __ _~ .-~---_~~__.'___. --_____ _______-..:~~__._<. __A_ ......____ __'__ ~a-~ _:...-=--.__~_____:.._~_2..~_~ _._ . ~ , .~ CJfopkins Public Works Department 11100 Excelsior 'Blvd. . CJIopkins, ~N 55343-3435 . Phone: 612-939-1382 . :Fax: 612-939-1381 May 24, 1999 '~'> Stuart Schmerler 209 Interlachen Rd. Hopkins, MN 55343 Dear Mr. Schmerler: It has been brought to my attention that your refuse, yardwaste and brush collection location does not meet the City of Hopkins Solid Waste Policy guidelines. Please review the enclosed copy of the policy and relocate your pick-up location to the front of your residence. I Thank you for your assistance to this matter. This will reflect positive vitality to your neighborhood. Sincerely, ~g Vern Pankratz '7 StreeVSanitationlfraffic Superintendent Enclosure v~ . w 1 ,:x~... ~ )) ,/1 >-!~ ~Y'.l' ,/~ ~"Q I~/'\'''~<-' I; i ~,,~\J. .,,"l }l ~p~ J Q A' ~ r",tY _~ n.~ J ~ ~~~ , \!i \..,.rr '^ I\)/. ~ ufn Equal Opportunity Employer ,oS -L' (Y)..I 0: Yo-. ~.. ...",.r'''''''';/ } 1,1'-.. \:( ~ ~ ~ ~'.~ .~V {f~af' c..~ ---.. -1--- ---- . . - -~. - - ____.....L ..--- -- - -- \''''' cz-fopkins Public Works Department 11100 excelsior 'Blvd. . CJIopkins, 8v[N 55343-3435 . 'Phone: 612-939-1382 . :Fax: 612-939-1381 May 24,1999 ~ Stuart Schmerler 209 Interlachen Rd. Hopkins, MN 55343 Dear Mr. Schmerler: It has been brought to my attention that your refuse, yardwaste and brush collection location does not meet the City of Hopkins Solid Waste Policy guidelines. Please review the enclosed copy of the policy and relocate your pick-up location to the front of your residence. I Thank you for your assistance to this matter. This will reflect positive vitality to your neighborhood. Sincerely, ~9 Vern Pankratz '7 StreeUSanitationlTraffic Superintendent Enclosure J~ /1 ,I"IJ, l' ~\}I rj I r-. "Q . ,; / ~fI: ~<-,'lJ / \ ,{ o;>\l ~~} l..,,,: 0; ...{l ~ ~ j Gf C~ 0-. j 5J" / ,;r -An Equal Opportunity Employer ~ .~ ~ ;;: ~ 0: y 0... ..._ _ /I"'''''';} v~ ~~ ~ " x. ~.... ~ } 'l<t \"K. :I ~ \l -\ '.", --~V' (f,:af' e-D.4 ,. . G f', {1 j (.1 0000( It e rl .:> T '" . 1J.lfaSh ' is seA- -to ej.. treYY\e- rt5 kt 0 f Mr, C reei'lber2j ~ . rrofer-l-~ J on ci I-ff blvd.., . . C~C~\=Lc-I\ s+- Q -- \ . '\(LLSn IS set +0 froP.er-+~ J 011 C ~ tre:,:~.r-I'Ct hi- f-g- b 1;J'ci , c.l o~ !Vlr. ~ )' \0 reei'\ b f('& S c ~ _ 11 ,~, /0 I~ ct- I ) rrDV1+ 6~ cur \1 D LlSe :[ntel'" fa.e.h en R d, rroY\ \- ot our' \lDLl5~ Tn fer I a eheJ1 1(oatL r'D'A \-- ot OLlr' \10 Ll5 e, " '~ :~ '':'I In -f €-t'- / a f- h eJ1 ->-- ~acL ,/ /~ . POLICY #8-D SOLID WASTE COLLECTION PROCEDURES 1. ' PURPOSE 1.01 To outline policies regarding all solid waste collection methods and administrative procedures. 2. REFUSE COLLECTION . 2.01 Residential refuse collection in the City seIVice area is provided by the City for a fee established by Council Resolution, on a once a week basis with an automated system using containers provided by the city. . 2.02 The general location for containers in areas without alleys is in the street ~oulevard one (1) to three (3) feet behind the curb line with handle positioned away from the street (arrows toward truck). . 2.03 When alleys are present, and conditions allow, containers are to be located in the alley. The proper container location is one (1) to three (3) feet behind the alley edge line with the handle away from the alley. 2.04 The container should be placed a minimum of four (4) feet from any building or other obstacle and a minimum of four (4) feet from any other container. 2.05' The Public Works Department reserves the right to designate location of containers to maintain an efficient pattern of collection and/or allow safe operations. 2.06 Cans in alley locations that require trucks to be backed will only be collected frOpl the street side of the residence. , I -, ~ ~', .* 2.07 Automated refuse truck operators DO NOT leave the vehicle to move cans or put extra bags into cans. 2.08 Containers accessibility is the responsibility of the resident. This includes snow removal to allow pick up during the winter months. Special care should be taken to place the containers where a vehicle will not block pick up. - 2.09 The container may remain at the pick up location only on the pick up day or until it is collected if nonnal pick up is delayed. Containers can remain out at the pick up site continuously only by approval of the Public Works Department. Legislative Policy Manual -- Chapter 8-D Page 1 -~~ ,., . 2.10 Containers will be stenciled with the home address for identification. 2.11 The resident is responsible for cleaning the container and any repairs caused by negligence. .-. 2.12 The City will repair damage caused by collection equipment or conditions beyond the resident's control. Residents may be charged for repairs or lost containers if negligence is determined by the Public Works Dept. (subject to City Manager review). 2.13 Items not accepted in the container include but are not limited to; tires, junk cars, car parts, waste oil, paint products, lead batteries, all household batteries (Le.. nickel cadmium batteries, mercury batteries, button batteries etc.), brush, yard waste, leaves, fluorescent tubes, metal barrels or drums, major appliances, or and hazardqus wastes. In addition to these items, any material banned from disposal through the 1vfinnesota Waste Management Act will not be accepted inside the container. 2.14 Only' refuse which is contained within the refuse container(s) will be collected. If the resident is present when the container is being collected, extra refuse equal to two (2) additional containers full, placed in the container by the resident, will be accepted for an extra charge based on the size of the container at the property. Fees are set by Council resolution. 2.15 Collection will be performed weekly. In the event of a holiday during the collection schedule, normal collection for the balance of the holiday week will be one day later. However, because of the two day Thanksgiving Holiday, refuse collection for residents in Thursday's route, during this holiday, will be collected one day early, on Wednesday. .~" 2.16; Refuse containers must be set out by 6:00 a.m. of the collection day or the night before. 2.17 The City provides a choice of three different container sizes; 30 gallon, 60 gallon and 90 gallon. Containers selected by residents must be large enough to contain the household refuse generated each week. The city reserves the right to designate container size if necessary in cases where refuse is found to overtlow the container or accumulate on the property. Multiple container requests which equal a larger single size container will nc;>t be allowed. 2.18 Extra refuse containers for weekly pick up (City Service Area) are available at an additional monthly charge for each container. 2.19 Lids must be closed (not flopped back). All refuse must be confined to inside the container and not protruding. Protrusion of refuse out of the container is unsanitary and reason for non-collection. 2.20 Changes in number of containers and container sizes are limited to one change for each three month period. ." \~.?> Legislative Policy Manual -- Chapter 8-D Page 2 ...- 2.10 Containers will be stenciled with the home address for identification. 2.11 The resident is responsible for cleaning the container and any repairs caused by negligence. 2.12 The City will repair damage caused by collection equipment or conditions beyond the resident's control. Residents may be charged for repairs or lost containers if negligence is determined by the Public Works Dept. (subject to City Manager review). 2.13 Items not accepted in the container include but are not limited to; tires, junk cars, car parts, waste oi~, paint products, lead batteries, all household batteries (Le.. nickel cadmium batteries, mercury batteries, button batteries etc.), brush, yard waste, leaves, fluorescent tubes, metal barrels or drums, major appliances, or and hazardqus wastes. In addition to these items, any material banned from disposal through the :Minnesota Waste Management Act will not be accepted inside the container. 2.14 Only' refuse which is contained within the refuse container(s) will be collected. If the resident is present when the container is being collected, extra refuse equal to two (2) additional containers full, placed in the container by the resident, will be accepted for an extra charge based on the size of the container at the property. Fees are set by Council resolution. 2.15 Collection will be performed weekly. In the event of a holiday during the collection schedule, nonnal collection for the balance of the holiday week will be one day later. However, because of the two day Thanksgiving Holiday, refuse collection for residents in Thursday's route, during this holiday, will be collected one day early, on Wednesday. 2.] 6' Refuse containers must be set out by 6:00 a.m. of the collection day or the night before. 2.] 7 The City provides a choice of three different container sizes; 30 gallon, 60 gallon and 90 gallon. Containers selected by residents must be large enough to contain the household refuse generated each week. The city reserves the right to designate container size if necessary in cases where refuse is found to overflow the container or accumulate on the property. Multiple container requests which equal a larger single size container will n<;:>t be allowed. :" '~M,,,. 2.18 Extra refuse containers for weekly pick up (City Service Area) are available at an additional monthly charge for each container. 2.19 Lids must be closed (not flopped back). All refuse must be confined to inside the container and not protruding. Protrusion of refuse out of the container is unsanitary and reason for non-collection. 2.20 Changes in number of containers and container sizes are limited to one change for each three month period. : \~ Legislative Policy Manual -- Chapter 8-D Page 2 "./ ".' 2.21 Each occupied Residential Dwelling Unit is required to have refuse seIv.ices provided by the city and to pay for that service. 3. EXTRA REFUSE SERVICES -' 3.01 carry out service a. Available (City Service Area) at an additional monthly charge to' disabled residents only. b. The resident must use a city supplied container and have it in an outside location that is accessible. 3.02 Call Back Service a. If time allows and under special circumstances, the city may offer to return to a property on a day other than their regular refuse day for an additional pick up of refuse. An additional fee will be charged for this service. Fees are established by Council Resolution. 3.04 Special Bulk Item Pick-up (City Service Area). Conducted weekly (Thursdays) during the year on a call-in basis ONLY. Call before 2:00 p.m. on Wednesday for collection on Thursdays. The pick-up charges are established by council resolution and are based on a per stop and/or bulk item charge schedule. For loose volume material the fee is based on each 3/4 cubic yard of material set out for pick-up. Items accepted are those too large for normal refuse container pick up and MUST be liftable by 2 men. Maximum item size is 4' X 6'. All items are to be placed at the normal refuse collection site. All small items MUST be boxed or bagged. All items must be at least four (4) feet from the refuse container. See section 3.06, for items NOT accepted. Major appliances are accepted throj.lgh this service. . ' a: b. - c. d. e. f. g. BULK ITEM DEFINITION: Bulk items include furniture, sofas, stuffed chairs, mattresses, box springs, carpets, major appliances (excluding gas refiigerators and gas air conditioners), etc.' Legislative Policy Manual -- Chapter 8-D Page 3 /' . G. Cereal, Cake, Chip and Cracker boxes. Remove food and liner, flatten. ,~--- These boxes should be placed in the same container as magazines and catalogs. :.: ':'.) H. - Refer to collection contract for the most up to date information regarding materials accepted. .- 4.02 Brush Pick up a. The City provides brush pick up free (City Service Area ONLY) on a call in basis from the first Friday in October through the second Friday in May and also the first Friday of each month from mid-May through mid-October. During all other Fridays a fee per pick-up/per 18 cubic yard load is charged. Commercial Properties are charged a fee year round. b. BRUSH DEFINITION: Tree limbs and branches up to a maximum of 6 inch diameter and 20 foot length...includes twigs and other tree parts within size definition. c. Brush is picked up from the boulevard side of the residence ONLY due to height restrictions for equipment in alleys. d. Brush must be stacked on the boulevard in a neat pile, parallel to the st~eet. Small twigs can be placed in cardboard boxes, but not in plastic bags (to allow legal burning). Brush should be far enough away from containers (4 feet) to allow regular automated pick up. Brush should be at least 5 feet away from utility poles and parked cars. Brush should not be piled under trees and shrubs, behind fences or under overhead wires. , ... _1 . j e. Normally, brush pick up is completed every Friday except for holidays and during unusual conditions such as snow storms. f. Calls are taken !hroul2:h Thursdav before 2'00 D m for scheduled pick up that Friday. g. State Law prohibits mixing brush in the same container with regular household waste. I . I h. Only brush which is generated on Hopkins properties v,ill be picked up" Brush from land clearing <?perations will not be accepted. 4.03 Brush and Yard Waste Drop Off a. The city provides a free Brush and Yard Waste drop off during the non-free pick up periods during the summer on Wednesday evenings from 3-6 p.m. and on Saturdays from 10 a.m. - 2:00 p.m. (approximately mid-May through mid-October). b. All material brought to the site must be separated according to brush and yard waste definitions in sections 4.02 and 4.04 and all material must have been generated within the city of Hopkins .boundaries. c. Materials will not be accepted from lawn services. Legislative Policy Manual -- Chapter 8-D Page 7 ::. G. Cereal, Cake, Chip and Cracker boxes. Remove food and liner, flatten. These boxes should be placed in the same container as magazines and catalogs. H.. Refer to collection contract for the most up to date information regarding materials accepted. ~ 4.02 Brush Pick up a. The City provides brush pick up free (City Service Area ONLY) on a call in basis from the first Friday in October through the second Friday in May and also the first Friday of each month from mid-May through mid-October. During all other Fridays a fee per pick-up/per 18 cubic yard load is charged. Commercial Properties are charged a fee year round. b. BRUSH DEFINITION: Tree limbs and branches up to a maximum of 6 inch diameter and 20 foot length...includes twigs and other tree parts within size definition. ' c. Brush is picked up from the boulevard side of the residence ONI, Y due to height restrictions for equipment in alleys. d. Brush must be stacked on the boulevard in a neat pile, parallel to the st~eet. Small twigs can be placed in cardboard boxes, but not in plastic bags (to allow legal burning). Brush should be far enough away from containers (4 feet) to allow regular automated pick up. Brush should be at least 5 feet away from utility poles and parked cars. Brush should not be piled under trees and shrubs, behind fences or under overhead wires. . e. Normally, brush pick up is completed every Friday except for holidays and during unusual conditions such as snow storms. f. Calls are taken throu2h Thursdav before 2'00 D m for scheduled pick up that Friday. g. State Law prohibits mixing brush in the same container with regular household waste. I h. Only brush which is generated on Hopkins properties ',vill be picked up.' Brush from land clearing operations will not be accepted. 4.03 Brush and Yard Waste Drop Off a. The city provides a free Brush and Yard Waste drop off during the non-free pick up periods during the summer on Wednesday evenings from 3-6 p.m. and on Saturdays from 10 a.m. - 2:00 p.m. (approximately mid-May through mid-October). b. All material brought to the site must be separated according to brush and yard waste definitions in sections 4.02 and 4.04 and all material must have been generated within the city of Hopkins .boundaries. c. Materials will not be accepted from lawn services. 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