Summary of Focus Group Results
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TO:
City of Hopkins City Council and Staff
FROM: Tom Allen, The Organization Coach
SUBJECT: Executive Summary of Focus Group Results - DRAFT #1
DATE: February 11, 2000
This summary is based on input from 16 focus groups. We invited 255 people to
participate, 94 did. The specific input of each focus group is not attached to this
executive summary. Participants were generally pleased to have been asked for their
opinion. There is genuine interest among them to hear back about the results.
Generally, people are very positive about the community. They are saying they want
more of the same for the next 20 years. Broader societal changes, increasing diversity,
and the high percentage of multi-family dwellings are perceived as threats by some to
"staying the course". (see attached summary of common ground and differences). The
Phase Two proposal will suggest a way of addressing these concerns.
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Participants generally expressed appreciation for leadership in Hopkins. They perceive
the downtown redevelopment to have been courageous and forward thinking. The Mayor
and Council Members were seen as having been accessible, open, and responsive. People
are impressed with the positive impact of service organizations. Some are concerned that
the community may be in danger oflosing this kind ofleadership. ln particular, they
think that the next generation of strong leaders is not yet emerging and that an increasing
number of current leaders live outside the community. To some, City Hall staff seems
less accessible and approachable than in the past.
Participants universally praised downtown redevelopment. With that said, some people
perceive that a coherent development strategy is missing. They would say that there is
not yet clarity about priority emphasis between basic shopping needs oflocal residents
and destination point interests of non-residents. The youth in particular are concerned
that there does not appear to be a consistent look like they see in other communities.
They want to retain the unique look of Hopkins, but they think the community would be
hard pressed to describe what ies trying to do. Some think that there is a danger in
"thinking that we're done" in downtown redevelopment.
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Generally, people are pleased with city government services. Seniors in particular
appreciate the responsiveness offire and police services. Some participants thought that
snow removal could be improved (snow ruts and more consistent sidewalk cleaning).
There are those who think some staff (inspections was mentioned most often and
sometimes police officers) forget the spirit of the law in their zeal to carry out the letter of
the law. lt seemed to them that there is too much emphasis on telling people what they
can't do, as opposed to helping them figure out how to solve their problems. Others feel
like there has been a deterioration in the strength of the relationship between police and
individual community members.
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DRAFT #3
DRAFT #3
Proposed Vision
For Community Of Hopkins
Where there is common ground Most people would agree with the following
statements. Twenty years from now, we want Hopkins to be a community where....
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There is a small town, main street feel.
Everything is within walking distance.
The school district is excellent.
Property values continue to rise.
People feel safe.
There is strong community leadership that is approachable, accessible, and
invitational.
People say it is a community with a heart.
There are adequate green spaces and recreation areas.
There is a community-wide sense of pride about the way the community looks to
residents and non-residents.
There is a continuing commitment to redevelopment
That maintains Hopkins' uniqueness.
That has a planned coherence to the look ofthe community.
That is proactive and creative.
People act with responsibility and participation.
People say it is a small town oasis in the midst of a large metropolitan area; One
which other communities say they are trying to emulate.
People feel welcome and a sense of hospitality - where everybody knows your
name.
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W!.u??'e tJ'~ere is not yet agreement about what people want to see Hopkins become over
the next 20 years.
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There is not yet agreement about diversity. (Handicapped, multicultural, etc.)
Does the community want diverse individuals to be an integral part of the
community or not?
Is the vision described above in danger because of diversity?
How would diverse individuals become an integral part of the community
if that were desired?
There is not yet agreement about apartment residents.
Does the community want apartment residents to be an integral part of the
community or not?
Do apartment residents want to be an integral part?
If so, how?
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