CR 94-121 Renew Towing Agreement
June 28, 1994 ~ Council Report 94-121
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RENEW TOWING AGREEMENT
Proposed Action
Staff recommends that the Council approve the following motion: Authorize the City Manaqer to
renew the City's towinq aoreement with Matt's Towino.
This action will continue the City's agreement with Matt's Towing for another year.
Overview
The towing agreement with Matt's Towing was for one year with an option for two additional years.
The first year has come to a close. Staff is recommending that the City exercise its option and
extend the contract for another year.
Primary Issues to Consider
. Does Matt's Towing provide good service?
. Matt's Towing has provided good service. Cars are towed in a timely manner. Matt's
Towing is very responsive to the needs of the police and public works departments. The
contractor has also paid all the administrative fees. Staff has received a few complaints.
Although most concerned the snow emergency towing process. The customer service is
very good especially compared to some of the contractors that have had this contract in the
past.
SupportinQ Information
. Memorandum from Heather Alex
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J s A. Genellie
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To: Steve Mielke /~
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From: Heather M. Alef<J
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Date: Tuesday, June 21,1994
Subject: Towing Agreement
The term of our current towing agreement with Matt's Towing expires June 30. The
terms of the agreement provide for renewal from year to year (Paragraph 2, Contract
Specifications, "This agreement shall ....be subject to renewal from year to year." I am
reviewing some ammendments submitted by the City Attorney's office which would
ammend that paragraph to read, "...may be extended at the option of the City for two (2)
consecutive one (1) year terms." I am not sure why the attorney wants this language
change, (it is old contract language) but whatever wording is used, the agreement is up
for renewal at this time.
. The Police Department has received relatively few, minor complaints mostly related to
the snow emergency towing process. The contractor has maintained good records and
made timely payments of the administrative fees. When questions have come up, Matt
has been responsive and completely professional in all his dealings with me.
The Police Department recommends renewal of the contract for a one year term
beginning July 1, 1994 - July 1, 1995.
cc: Chief Johnson
Matt's Towing
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e CITY OF HOPKINS
REQUEST FOR PROPOSAL - TOWING SERVICES
CONTRACT SPECIFICATIONS
l. Contractor's Services. The Contractor agrees to provide all services required by
the City for the towing ofvehicIes, as that term is defined in Minnesota Statute SSI69.01, subd.2.
These services shall be provided in accordance with the terms of this contract. The Contractor
shall furnish the equipment, personnel, supplies, and facilities sufficient to fulfill all the terms of
this contract.
2. Agreement Period. This agreement shall commence on April 1. 1993 and end on
June 30. 1994. recurring on a yearly basis thereafter. (July I 1994 - June 30 1995.) and subject to
renewal from year to year. This agreement may also be terminated by either party upon 30
days written notice if the other fails to perform in accordance with the terms of this
contract through no fault of the terminating party.
3. Personnel. All drivers provided for the towing vehicles shall be checked for
driverts license and warrants by the City's Police Department prior to their assignment.
Contractor agrees to train all drivers in the proper towing of vehicles containing hazardous
materials in accordance with federal and state laws.
. 4. Storage Facility. The Contractor shall provide for towed vehicles which shall be
fenced and locked in a secure manner. The facility shall be within five miles of the City limits.
5. Operation. No vehicle shall be towed under this contract without specific
authorization from an employee or agent of the City. All vehicles shall be towed, not driven
(except when authorized) without damage to the vehicles, to the storage facility. Contractor shall
maintain and provide a telephone answering service 24 hours a day for the purpose of receiving
requests for service pursuant to this contact, and provide and maintain mobile radio service with
all towing units.
6. Notification of Owner. Upon the deposit of a towed vehicle in the storage facility,
the Contractor shall send, within 72 hours, by certified mail, to the registered owner a notice
specifYing the date and place of the tow, the year, make, model, and serial number of the vehicle
towed, and the procedure to reclaim the vehicle. A record of this notice shall be retained by the
Contractor.
7. Release. No vehicle shall be released without proper proof of ownership.
Vehicles ordered held by the Police Department shall not be released without authorization from
said department. Vehicles not kept on a "police hold" shall be released by the Contractor after
obtaining proper proof of ownership and proof of current insurance coverage if the vehicle is to
be driven out of the impound lot. The Contractor reserves the right to specify the manner of
. payment for all charges and fees. Contractor agrees to supply personnel and reasonable hours of
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