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CR 92-214 Award Towing Contract ~ . October 15, 1992 ~ Council Report 92-214 AWARDTO~NGCONTRACT Proposed Action Staff recommends that the Council approve the following motion: Move to award the City's towing contract to Dick Hughes. Inc. Overview Dick Hughes, Inc. lost its lease for its towing lot in Hopkins. This forced Mr. Hughes to move his operation to St. Louis Park. The original bid specifications required the storage lot to be located within Hopkins. Since the lot was now outside, of Hopkins, staff recommended that the contract be rebid to allow other towing companies located outside of Hopkins to bid on the contract. The bid specifications were revised and bids were solicited from towing companies located within five miles of Hopkins. Two bids were received: . Dick Hughes, Inc. Matt's Auto Service - $47.56 for tow and first day's storage $58.00 for tow and first day's storage The contract is for one year with an option for two additional years. Prima" Issues to Consider · Does Dick Hughes, Inc. provide good service? From the City's point of view, Dick Hughes. Inc. has always provided good service. Cars are towed in a timely manner. Dick Hughes, Inc. is very responsive to the needs of the police and public works departments. Staff has received a number of complaints about Dick Hughes, Inc. concerning customer service. Complaints have been made of rudeness, difficulty in retrieving vehicles, and difficulty in ' receiving payment for damages where the amount is less than the insurance deductible. However, considering the number of cars that are towed and the nature of the business, staff does not feel that these complaints are sufficient to deny the contract to Dick Hughes, Inc. Staff will continue to monitor the service provided by Dick Hughes, Inc. Customer service will definitely be a factor in whether staffwill recommend that the contract be renewed for 1994. SUDDortint! Information . · Contract bids A. Genellie sistant City Manager ~ ..... .. . .... EXHffiIT C CITY OF HOPKINS~ MJNNESOT A 1010 South First Street Hopkins~ MN 55343 PROPOSAL FOR TOWING, IMPOUNDlNG, AND STORAGE OF VEHICLES TO THE CITY COUNCIL, CITY OF HOPKlNS The undersigned has examined the advertisement for bids, the specifications for towing and impounding of vehicles and the towing ordinance of the City of Hopkins on file in the offices of the City of Hopkins. This bid is based on the documents on flle at the time of this bid. Service to be Performed Bid Tow* $ 37/5'6 ~ First Day Storage* $ It!) . Each Additional Day Storage $ /.t? t1e/ Certified Letter $ 0 *includes admin. fee/fee for passenger vehicles under one ton TOTAL: $57. .::,-k Storagewillbe lS'cY spaces at -!}b..2.J' /7/9.17p.:r~/''''~ #v.c. .s-&.. p!ovided by the bidder. Hours of operation for release of vehicles: Monday through Friday , 'J JP Saturday . / tJ Sundays & Holidays ! / .itJ a.m. to 5' p.m. a.m. to .:2 p.m. a.m. to I p.m. The bidder shall provide security and insurance as required. Contract~ if awarded~ shall be for a period of one year, ~th two one-year renewable options exercisable by the City Manager. The bidder agrees to enter into a contract with the City within 10 days ifthe bid is accepted. . Respectfully submitted, D J,.): /Iv}' j &.$ /ltlt:. -J;;/.t.P /A/f po 5 r Hr 1-, "'"'~ First Narrw ~ By flr?5 · Title .3~ ~-J- fI /Jr'/~~l,,.c: #~ ~ <"" .- <?,' . - EXHIBIT C ,CITY OF HOPKINS, MINNESOTA 10to South First Street Hopkins, MN 55343 , PROPOSAL FOR TOWING, IMl'OUNDJNG, AND STORAGE OF VEmCLES TO THE CITY COUNCIL, CITY OF HOPKINS The undersigned has examined the advertisement (o~ bids, the specifications for towing and impounding of vehicles and the towing ordinance of the City of Hopkins on file in the offices of the City of Hopkins. This bid is based on the docwnents on file at the time of this bid. Service to be Performed Bid Tow'" $ . 48, 00 First Day Storage* $ 10,00 . Each Additional Day Storage $ 12.00 Certified Letter $ 5.00 "'includes admin. fee/fee for passenger vehicles under one ton TOTAL: $ 75, 00 Storage will be 275 spaces at 14521 Excelsior Blvd, Inside storage p!ovided by the bidder. 2 lots at 6282 Industrial Drive, Minnetonka Hours of operation for release of vehicles: Monday through Friday 8: 00 a.m. to 6: 00 p.m. Saturday 1 0 I 00 a.m. to 1: 00 p.m. Sundays & Holidays 2 : OOP.ro. to 3: 00 p.m. The bidder shall provide security and insurance as required, Contract, if awarded, shall be for a period of one year, with two one-year renewable options exercisable by the City Manager. The bidder agrees to enter into a contract with the City within 10 days if the bid is accepted. . Respectfully submitted, Matt Strodel First Name Matt's Auto Service, Inc. Bpresident '~ Title 14S21,Exnelsinr_Rlvd