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Memo - Finance Software Upgrade CITY OF HOPKINS I FINANCE DEPARTMENT MEMORANDUM To: November 2, 2005 Mayor & City Council Christine Harkess, Finance Director Date: From: Subject: Finance Software Upgrade Included in the 2006 ERP is a plan to upgrade the finance and utility billing software. The current software has been used for the past 10 years and has become outdated as a new generation of software has been developed with more capabilities, options and increased ease of use. The software currently in use is not windows based which offers its own set of challenges when issues arise as information and data is processed. Using windows based software allows several data bases to be open at the same time as you research issues that arise when processing data. Our current system does not allow that flexibility. Due to the reputation of the company, pricing quoted, and excellent customer support we plan to stay with our current software vendor, INCODE. INCODE is offering us a 42% discount on the upgrade of any application we currently own and a 12% discount on any new applications added. In addition, all historical data in our current system will be converted to the new software thereby preserving access to historical data. Attached is a summary of the applications we propose to purchase, along with implementation and training costs. The proposal totals $124,952. We have budgeted $135,000 in the ERP to be funded from the ERP, water, sewer, storm sewer and refuse funds. New applications with the InVision software by INCODE include utility billing, business licenses, and building permits. Some of the advantages of including these applications with our upgrade are: integration of all software applications with the finance software, e-commerce capabilities with the utility billing software, a common support system and no-cost upgrades for all applications with the payment of annual maintenance and support fees. Upgrading to the InVison software will provide an exciting opportunity for Hopkins by offering e-commerce capabilities with the utility billing software. This allows customers through the use of a secure site hosted by INCODE to access their account through the use of a password. Customers would have access to their account information including usage, billing and other statistical information; they would have the ability to pay their account online and to provide comments regarding their service to city staff. A MN metro city that installed the utility billing module with these capabilities reported a 50% decrease in counter traffic and phone inquiries regarding their utility accounts. The upgrade will be phased in during 2006 beginning with the financial applications. Once that has been implemented and staff trained we will add the utility billing, business licenses and building pennits software modules. The goal would be to have all applications installed by late spring or early summer. CITY OF HOPKINS .OFTWARE UPGRADE PROPOSAL Vendor: INCODE Software: InVision Applications to be purchased Core Financials General Ledger Budget Preparation Check Reconciliation Journal Entry Import Office Exporter Accounts Payable GASB Module Fixed Assets Project Accounting Payroll/Personnel Utility Billing Central Cash Collections Accounts Receivable Building Permits/Projects Business Licenses Report Writer .ota) License Fees Less Software Discount Estimated Onsite Services (Training) Project Management Data Conversion Existing Application Discount Cash Collection Hardware ITotal Purchase Price BUDGET in ERP FUNDING SOURCES ERP Fund Water Fund Sewer Fund Storm Sewer Fund Refuse Fund 74,975 (16,478) 37,560 2.500 43,490 (19,000) 1,905 124,952 I 135,000 83,000 17,000 17,000 9.000 9,000 135,000 Discount of 42% on existing and 12% on new applications Estimate based on average training costs - actual may be less Discount on conversion of existing applications