Memo- Staffing Plan for the Hopkins Center for the Arts & the Hopkins PavilionMemo
„594
Hopkins Center for the Arts
To: Honorable Mayor and Members of the City Council
From: Jay Strachota, Facilities Manager
Date: 08/05/98
Re: Proposed Staffing Plan for the Hopkins Center for the Arts and the Hopkins Pavilion
The purpose of this memo is to outline a change in staffing at the Hopkins Center for the
Arts and the Hopkins Pavilion. After 1 year of operations under the "Public Works Proposal"
of staffing the Arts Center and Pavilion it has become apparent to the Operations Board,
Public Works Department, Arts Center and Pavilion Staff that the plan needs to be revised,
to effectively operate the two facilities.
History
On April 11, 1997, the City Council approved a staffing plan, proposed by the Public Works
Division, for staffing of the Hopkins Center for the Arts. The plan included the hiring of a
Facilities Manager who would be responsible for both the Arts Center and Pavilion; an Arts
Coordinator, Custodian and Seasonal Part-time Employees for the Arts Center. The plan
went into affect immediately with the hiring of the Facilities Manager in June and the balance
of the staff prior to opening the facility. By December of 1997, it became apparent that more
staff time was needed at the Arts Center to effectively deal with the demand of events,
visitors, Tenant and Operations Board activity and facility issues.
In response to these demands, a 6 -month interim management plan was implemented on
January 1, 1998. This plan allocated 80% of the Facilities Manager's time to the Arts Center
and the Pavilion Assistant Manager became the Interim Pavilion Manager. The thought
behind the interim approach was after 6 months of operations it could be determined
whether the high activity level was a peak of activity that would settle out, or a normal level
of activity for this type of facility.
After 9 months of operations, it has become clear that the high level of activity at the Arts
Center is here to stay. People are still discovering the facility and become excited about its
uses. Tenants are successful and with success comes more activity. Community groups
are finding ways to utilize the Arts Center and are delighted to be able to do so.
• Page 1
Overview of Proposed Staffing
The proposed staffing plan would do the following on the Pavilion side:
Split the Facilities Manager time 80/20 percent between the Arts Center and Pavilion
respectively.
The Interim Pavilion Manager, Don Olson, would apply for the Pavilion Manager's
position.
A new Assistant Pavilion Manager would be hired into the existing position.
The Facilities Manager's 20% time at the Pavilion will be for a 16 -month transition period
ending December 31, 1999, then the Facility Manager will become 100% responsible
for the Arts Center. The Pavilion Manager will then report to the Parks Superintendent,
as has been the process in the past.
On The Arts Center Side:
• Page 2
During the 16 month transition period the Facilities Manager will supervise and train the
Pavilion Manager, and provide some administrative functions that are needed at this
point in the Pavilion's history, such as, an equipment replacement plan, increased
advertising revenue, an updated energy savings plan, etc.
The Arts Center would receive 80% of the Facilities Manager's time for the next 16
months, after 16 months the Facilities Manager becomes responsible for the Arts Center
only.
The Arts Center would hire a 14 -hour a week (non - benefited) part -time employee to
assist with public contact, scheduling and contract administration.
The Arts Center would utilize the Pavilion Secretary 10 hours a week to administrate the
volunteer program under the direction of the Arts Coordinator and assist in operations
scheduling.
The additional staff hours would free up the Arts Coordinator and Facilities Manager to
work on long range and revenue issues for the Arts Center, such as, fundraising,
marketing, grant writing, policies and procedures.
Primary Issues to Consider
How will additional staffing be financed?
For the Arts Center the proposed staffing plan will increase personnel costs $23,000.
The projected profit/loss for the Arts Center for 1998 is a Toss of $36,950.00 (see
attached budget), approximately $30,000 of those dollars coming from debt retirement.
How much revenue will these items generate? If each item generates $10,000, the Arts
Center budget becomes breakeven. Under the current level of staffing, we would not
capture revenues as quickly as we would by increasing staffing. It would be staffs goal to
increase the revenues quickly to offset the increased personnel costs as quickly as possible.
On the other side of the proposal, the Pavilion has a history of strong revenues that offset
expenses year to year. The increase to that budget by the proposal is $3,000 for 1999.
This will be offset by projected revenues and increased profits due to increased efforts in
advertising, programming and energy savings by the Facilities Manager. The years
following 1999 will see a decrease in personnel expenses, as the Facilities Manager's salary
would be totally removed from the Pavilion budget.
The original "Public Works proposal" called for 2.7 full -time equivalent employees
(FTE's). The interim staffing plan has been at 4.2 FTE's, and is inadequate to address
long range planning and revenue production. The proposed plan is for 4.7 FTE's, a
cautious plan due to the budget restraints.
At this point in the Arts Center history, the direction from the Council and Operations
Board is for the staff to act as both a landlord and an enterprising facility operator. To
attain both goals increased staffing is necessary. The Arts Center Operations Board has
approved the Art Center portion of the plan and Public Works approves of the Pavilion
side of the plan. I will be asking for the City Council's approval of the plan at a future City
Council meeting.
• Page 3
Currently, the Art Center staff has had very little time to work on fundraising and
marketing of the Arts Center, due to day to day activity. The additional personnel would
free up time to:
1. Start a membership program for the Arts Center
2. Research and apply for Grants
3. Research and determine how to incorporate 501(c)3 status into the Arts Center to
increase fundability
4. Better service the Operations Board to maximize their fundraising potential
5. Identify the market for the space that is available, and pursue those groups or
individuals
6. Develop annual fundraising events
7. Further develop a volunteer program to save personnel dollars and for building
security
Is the recommended staffing plan the best alternative for both facilities?