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Memo Neighborhood Advisory Board• To: Hopkins City Council Members Hopkins Neighborhood Advisory Board From: Kersten Elverum Date: Wednesday, August 30, 1995 Subject: Neighborhood Advisory Board (NAB) The Council work session on September 12, 1995 will focus on reviewing the current and future role of the Hopkins Neighborhood Advisory Board. The meeting will be held in the Raspberry Room at City Hall beginning at 7:00 p.m. and all NAB representatives are invited to attend. The NAB has had several discussions in an attempt to redefine or clarify their role, but have not come to a consensus regarding their direction. Attached is a letter from Mike • Miller, Chair of the NAB, which describes the current status of the organization and his desire for Council and staff involvement. Background and Purpose of the NAB The Hopkins Neighborhood Advisory Board was an idea which came from the Strategic Plan for Economic Development. The Plan suggested that the City develop a neighborhood outreach program and establish a Neighborhood Advisory Council made up of representatives from every neighborhood association. Shortly after adoption of the Strategic Plan, staff organized a meeting of neighborhood and community representatives who would become the initial members of the NAB. Bylaws were developed and the following mission statement was adopted: 'To develop stronger and more cohesive neighborhoods in Hopkins and to provide a forum for communication and participation in the local governmental process in order to positively influence the social, civic and business environment." The NAB has been in existence for two and a half years, meeting an average 8 times per year with an agenda that typically involves discussion of the major development projects within the City, representatives concerns and occasionally focuses on specific issues such as youth issues, garbage collection, and zoning, permits and other City regulations. • While NAB discussions have been interesting, NAB representatives have expressed varying opinions regarding the usefulness of the information and the Board itself. Other concerns have been raised including the expectation that the representatives speak for their entire neighborhood, their lack of impact on decisions and their overall purpose. Staff has had similar concerns. Accomplishments In its 2 1/2 years, the NAB has formally taken a position on the following issues: o Advised City Council to deny the proposed cat control ordinance o Voted against the development of a slip ramp off Hwy 169 o Voted to strongly support the concept of constructing a performing arts facility in Hopkins The representatives have become much more educated about City projects and issues, as well as neighborhood organization skills and ideas. City staff has received feedback on various topics and have become more aware of certain neighborhood issues. Additionally, NAB representatives from "The Avenues ", assisted by the City, coordinated a neighborhood meeting featuring the Mayor and Police Chief. The meeting was a step towards organizing this large area of Hopkins. A meeting in the • Interlachen neighborhood was also a direct result of involvement in the NAB. This meeting resulted in the formation of two committees who have made some progress addressing this neighborhood's concerns The representatives have formed subcommittees of the NAB to work on specific issues such as safety and youth issues, however, no specific actions have been undertaken by these subcommittees. Unfulfilled Expectations The following is a summary of the major issues that been identified as relates to the role and expectations of the NAB: o Direct communication link between neighborhoods and City When the NAB was first established, the expectation of many was that the representatives would serve as a communication link between the neighborhoods and the Council. The representatives would learn about major issues facing the City and then go out into their neighborhoods, gathering the opinions of their neighbors. The information collected would then be passed on to the Council to assist in their decision making process. • The majority of the representatives feel this is an unrealistic expectation. Because - most of the neighborhoods are not organized, there is no structure in place for them to • communicate with their neighbors. Even in the organized neighborhoods it has been extremely difficult, if not impossible, to obtain timely feedback. Some NAB representatives have indicated that although they feel they cannot serve as a communication Zink to their neighborhood, they would be willing to serve as a focus group on major issues. However, it should be noted that because they were not randomly chosen to be a NAB representative they are not a statistical cross - sample of the community. o Neighborhood representation is questioned Not only do some representatives question their ability to communicate with their neighborhoods, residents on occasion have questioned the ability of their representative to speak for them. As a result, the validity of the entire Board is challenged. Recommendations o Representatives duties have not been clearly defined Neighborhood representatives have been selected in a variety of ways, sometimes by being an officer in their neighborhood association, but more often by being the only person willing to serve on the NAB. The expectations associated with being a NAB representative have never been identified and as a result the level of commitment and • idea of what should be expected of them varies. Although members have made the commitment to come to the monthly meetings, there has been limited interest in organizing their neighborhoods. Although many appear frustrated that they should be doing something more, there hasn't been agreement on what that something is. o Utilization of human resources With the absence of a Community Development Director, staffing of the NAB is an issue. While the Housing Coordinator serves as the secretary to the organization, preparing the agenda and correspondence, taking minutes and organizing meetings, a staff member who is familiar with the activities of all City departments should be available at each meeting to answer the multitude of questions that are asked by the representatives. It should be noted that even with a redesign of the NAB, staffing may continue to be an issue. For example, encouraging more neighborhood meetings will most likely require considerable involvement of City staff and Council. However, it is felt that this approach would be a more effective way of communicating with the neighborhoods. The following recommendations are a compilation of ideas of staff and NAB representatives and attempt to build on what has been successful. Role: o Representatives will agree to coordinate a general neighborhood meeting, at least once a year. Representatives will assist in the planning of the program which likely would involve City staff and/or Council, selection of the meeting site and the distribution of flyers. A budget would need to be developed to assist the neighborhood groups with refreshments, printing, etc... o Representatives may serve as a contact person from their neighborhood and liaison between the City and the neighborhood regarding specific, neighborhood issues for which the Council would like neighborhood feedback. Representatives would not be asked to speak for their neighborhood, but perhaps coordinate a neighborhood meeting or distribute written information. o Representatives would agree to be involved, informed and available to their neighbors. o A job description will be prepared which will clearly describe what is and is not expected of the representatives. Communication: o City will continue to update representatives through Nibbles, the City's Board and Commission newsletter. Representatives would be encouraged to speak to City staff and Council if additional information is needed on a topic. o City will consider periodic surveys of Hopkins residents to determine major issues, opinions and concerns, rather than relying on NAB representatives to provide this information. o City and representatives will continue to promote the use of Razzle as a communication tool. o Representatives will agree to make the City aware of neighborhood issues when appropriate. Structure: o Annual or semi - annual meetings of all representatives to discuss neighborhood organization techniques and experiences, the status of key development projects within the City and to establish the schedule for neighborhood meetings o There would be a less formal structure as representatives will not be voting; however, some items such as the process for selecting representatives would continue to be governed through the organization's bylaws. • • o There would not be a representative of the school district or the business community. Representatives of multi - family housing would be paired with the representative from the neighborhood in which the development is located. Name: o To reflect the new role of the group, the name could be changed to the Neighborhood Contact Committee/Neighborhood Contact Representative. Conclusion: Although the Neighborhood Advisory Board has always been thought of as a good idea, it is clear that it is not meeting the initial expectations. The goals of Council and staff may have been unrealistic and ideas, such as providing a Zink between the school district and business community, have not been fully realized. The City Council should be commended for following through on this recommendation of the Strategic Plan for Economic Development and the NAB representatives acknowledged for their hard work, but perhaps it is time to refocus this initiative to best utilize our resources. The recommendations outlined above change the role of the NAB from advisory to the City Council, to strengthening neighborhood organizations. The focus is put on neighborhood issues, rather than City -wide issues. Some may not agree with these changes and through the discussion on September 12, 1995, other ideas may surface. It is important, however, given the significant resources dedicated to this effort that we determine how this Board can best serve the City of Hopkins. Attachment: Letter from Mike Miller, Chair of NAB