Memo- Depot Coffee House Update
FACILITIES DIVISION
MEMORANDUM
To:
FROM:
DATE:
SUBJECT:
Honorable Mayor and Members ofthe City Council
Jay Strachota, Facilities Director
April 6, 2006
Depot Coffee House Update April 11, 2006 Work Session
The purpose of this Depot Coffee House Update work session is to update the Council on a few
key areas of change and possible change at the Depot. The Depot Coffee House program is in a
Depot Board approved transition period in which a new business model is to be tested. If the
model proves successful and sustainable the Board would consider this model as the long-term
model of operation.
Background
The Depot Coffee House has operated under a variety of staffing plans since it opened in 1998.
The most recent business/staffing model has been to operate/staff the coffee house business
under a contractual agreement with the Royal Cuisine, with the Ridgedale YMCA employing the
Teen Coordinator, and the City employing a few sound technicians. This model is about to
change as the I-year contractual business operations agreement was not renewed, and as the
Depot Board desires to move toward a more active "teen center" presence at the Depot.
Transition Period
Since February 2006, Depot adult board member Fran Hesch has been proposing to the Depot
Board and Partners Advisory Team the concept of a business operating the coffee house in the
morning up until about 2:00 pm, and after 2:00 pm the facility is open for teen and community
use. Ted Duepner, the Depot Teen Coordination, and the Depot Board have at the same time
been working toward increasing the teen center & community presence in the Depot. The two
plans could blend together under a one department Depot budget that may have a separate coffee
business, but a more synergistic effort between the business and teen center. The proposed
business is a for-profit business that will be created specifically to operate this coffee shop. An
agreement could be set up that would state the Depot/City agrees to this arrangement contingent
on profits being plowed back into the Depot. The business is being created as a vehicle to
maintain a business in the Depot, which if successful, would help fund the project, and also this
type of business will be more typical of an actual small business, thus making it more desirable
to use as a learning lab for the business educational piece at the Depot.
During the transition period the new business, named "Depot Express", will cut costs by
eliminating low volume and low margin products, have the advantage of not being open later in
the day which is a low volume period, and will work toward more effective marketing and
customer responsiveness, all this in an attempt to increase profitability. The Depot Board has
begun to make changes by bringing in vending machines and video games, and exploring more
Depot based activities and staffing/volunteering opportunities at the Depot.
The Depot Board approved the transition period to be from April 1 to May 31, 2006. During this
time it is the responsibility of the Depot Express to determine if the proposed business can in fact
be successful and sustainable. The Board during this period will work toward developing more
after school and evening activities for youth and the community.
Long-term Model of Operation
If the new model proves to be successful and sustainable an agreement will need to be signed
between the Depot Express and the Depot, outlining responsibilities in the areas of maintenance,
equipment ownership, hours, revenue return to the Depot, liability, insurance, etc., much the
same as the previous operations agreement. Employment of the Baristas (coffee employees) will
be transferred to the Depot Express. All coffee shop related expenses and revenues would flow
through the Depot Express taking that bookkeeping function out of the responsibility ofthe
City's Finance Department.
The long-term model may look much like the current model to the general public with the
exception of fewer operating hours and also there will be periods where the facility is open, but
the coffee counter is closed. Over the transition period Depot Express and the Depot Board will
get a better understanding of cost and ability to be open hours more similar to today's operational
hours.
Conclusion
The transition period at the Depot is a time to test a new model and ask and to answer questions
about the long-term plans for operations at the Depot. The Depot is only a few days into the
transition period so there are still questions that are yet to be answered Depot Express and the
Facilities Director has been meeting weekly with Depot representatives to promote
communications and to help flush out questions/concems. At this work session Fran Hesch and
Ted Duepner will be present to layout more detail ofthe concept and plan as it is today, and to
answer questions for the Council.