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Memo- 2007-2008 Goals ADMINISTRATIVE SERVICES: OFFICE OF THE CITY MANAGER MEMORANDUM TO: FROM: MEETING DATE: SUBJECT: Honorable Mayor and Members of the c~y Council Rick Getschow, Hopkins City Manager November 28, 2006 2007 -2008 Goals Background: The City Council and staff conducted a strategic planning session in late July to review the 2005-2006 Goals and discuss potential 2007-2008 Goals. I have discussed the draft 2007-2008 Goals with city staff and made a presentation at an all-employee meeting. The proposed goals were also the focus of the first Citizen Academy Alumni event which was held on October 12. I intend to provide the Council with Academy member feedback from that event as it relates to the future goals of the City. It is also anticipated that the 2007-2008 Goals will be placed on a regular City Council agenda for approval in December or January. Enclosed in the packet is the latest draft of the goals for discussion by the City Council. 2007-2008 City of Hopkins . Proposed Goals 2007-2008 City Goals Goal I - To Improve Communications and Marketing Efforts to Residents, Developers and Businesses Goal II - Provide and Nurture Growth of Employees and the City Council Goal III - Enhance the Budget Process and . Increase the Education and Understanding of City Finances Goal IV - Improve the Quality of Life in Hopkins Goal V-Provide and Nurture Citizen Growth and Development Goal VI - Meet with groups/organizations to talk about mutual areas of interest .-.------ 2007-2008 City of Hopkins DRAFT Goals And Action Steps Goal I - To Improve Communications and Marketing Efforts to Residents, Developers and Businesses Action 1 City-wide Branding and Marketing Campaign Partnership with the HBCA and Hopkins Marketing Committee Action 2 City Website: 2007 Redesign planned. Explore more E- Government capabilities. Action.3 Monthly Newsletter: A well-received publication delivered to every househal,d, Action 4 Collaboration with the official city newspaper (Sun*Sailor)-monthly city column Action 5 Enhance the promotion of city events (Raspberry Festival, Mainstreet Days, and Heritage Celebration) Action 6 Conduct City-Wide survey Action 7 Produce a Printed City Annual Report Action 8 Implement "Action Center" customer service/complaint tracking software :. " Action 9 Continue conducting Annual Citizen Academies and Alumni Events Action 10 Comprehensive Plan Update/Revision as a Community Building Tool Action 11 Construct Message Board at the Hopkins Pavilion 2007-2008 City of Hopkins DRAFT Goals And Action Steps Goal II - Provide and Nurture Growth of Employees and the City Council Action 1 City Council and Board/Commission Orientation Action 2 City Council Training/Feedback system Action 3 Research conducting a city-wide volunteer and Board recognition event Action 4 Monitor the new employee evaluation system Action 5 Initiate an Employee Academy Action 6 Tuition Reimbursement program Action 7 City-wide employee training 2007-2008 City of Hopkins DRAFT Goals And Action Steps Goal III - Enhance the Budget Process and Increase the Education and Understanding of City Finances Action 1 New budget process- department presentations and work sessions begun after department budgets are submitted/evaluated Action 2 Conduct a detailed analysis of all city fees Action 3 Conduct a Budget "Boot Camp" Action 4 Entire Newsletter devoted to the budget Action 5 Feature Newspaper article on the budget Action 6 Restart and/or Reinvigorate the Bricks and Benches Programs 2007-2008 City of Hopkins DRAFT Goals And Action Steps Goal IV - Improve the Quality of Life in Hopkins IV A Facilitate Redevelopment throughout the City Action 1 Downtown Luther property: Work with a developer on a mixed use redevelopment Action 2 Block 64: Work with a developer on a mixed use redevelopment project Action 3 Excelsior Crossings: Coordinate efforts to conduct redevelopment on the site with Opus Northwest, LLC (Office Project) Action 4 Shady Oak Road: Coordinate efforts with Hennepin County and the City of Minnetonka to ihlplement a plan or the future redevelopment along the Shady Oak Road Corridor Action 5 Hopkins Dodge Site: Work with potential developer on a redevelopment of this site. Action 6 East End Study Implementation 2007-2008 City of Hopkins DRAFT Goals And Action Steps Goal IV - Improve the Quality of Life in Hopkins IV B Action 7 Nurturing Our Retired Citizens (NORC) Project Action 8 Hopkins Police Chaplaincy Program Action 9 Upgraded Code Enforcement and Rental Licensing Program Action 10 Blake Road Corridor Initiatives Action 11 Sanitary Sewer Inflow and Infiltration Program Action 12 Partnership with the Minnesota Pollution Control Agency (MPCA) for Remediation of the Hopkins Closed Landfill Action 13 Partnership with the Three Rivers Park District for the planned Depot Improvements Action 14 Enhancement of the City/Regional Trail System (Signage) Action 15 Research City/Regional Transportation System (Hop-a- Ride, Met Transit) to be assured it is meeting resident needs. Action 16 Research Downtown Safety Enhancements (Improved Lighting, Ramp Cameras) Action 17 Neighborhood Park Initiative. Park Board will partner with neighborhoods and neighborhood associations regarding the improvement and enhancement of neighborhood parks 2007-2008 City of Hopkins DRAFT Goals And Action Steps Goal V- Provide and Nurture Citizen Growth and Development Action 1 Neighborhood Association Growth and Development. Research methods to enhance and promote city neighborhood associations. Possibilities include potentially providing training and technical assistance. Action 2 Research the implementation of a Citizen Emergency Response Team (CERT) Program Action 3 Strengthen efforts to involve residents;from minority populations in City activities/issues (Blake Corridor, Human Rights Commission) Action 4 Research me~hods to increase city volunteerism 2007-2008 City of Hopkins DRAFT Goals And Action Steps Goal VI - Meet with groups/organizations to talk about mutual areas of interest Action 1 Meeting with the Neighborhood Association Presidents/Representatives Action 2 Faith Community Network Action 3 Meeting with the Hopkins School District and School Boa~ ' Action 4 Meeting with Legislative representatives (Establish a legislative platform/agenda) Action 5 Meeting with HAMA (Hopkins Apartment Managers Association) Action 6 Meeting with the Business Community (HBCA) Action 7 Meeting with Metropolitan Council Representatives Action 8 Meeting with Hennepin County Commissioners Action 9 Meeting with City Service Clubs Action 10 Meeting with the City of Edina Council (U.S. Women's Open 2008, Recreation Programs) Action 11 Meeting with the City of St. Louis Park Council Action 12 Meetings with the City of Minnetonka Council (Shady Oak Road)