Bid Order Hop A Ride•
November 1, 1984
To: Mayor and Council
From: Nancy Anderson
Subject: Bids for 1984 Hop -A -Ride service
Bids for the 1985 Hop -A -Ride service were opened Wednesday, October 17, 1984.
One bid was received and is listed below.
Town Taxi Company
2812 University Ave. S.E.
Minneapolis, MN 55414
$1.37 per passenger
100 surveys were sent out on September 7 to randomly selected Hop -A -Ride patrons.
As of October 2, 1984 70 (70 %) surveys had been completed and returned.
1. Are you usually picked up on time?
2. Was the cab's tardiness due to weather conditions?
3. How late was the cab?
HOP -A -RIDE SURVEY
4. Is the dispatcher usually courteous to you?
5. Is the driver usually courteous to you?
6. How many times per week do you use this service?
7. Overall, how do you rate this service?
# of
responses
Yes 62 88.5
No 8 11.5
Yes 18 26
No 19 27
No response 33 47
Less than 10 min. 15 21
Between 10 and 20 18 26
More than 20 min. 8 12
Not applicable 4 6
No response 25 35
Yes 65 93
No 2 3
No response 3 4
Yes 67 95.5
No 2 3
No response 1 1.5
One 9 13
Two 11 16
Three 8 11
Four 9 13
Five or more 24 34
Occasionally 9 13
Very Good 46 65
Good 17 24
Adequate 6 9
Poor 1 2
8. Are you?
9. What is your age?
10. What is your approximate annual income?
What one improvement would you most like to see?
12. Other suggestions for improving Hop -A -Ride?
Operate on Sundays - 4 responses
Same day scheduling - 3 responses
Go to Knollwood - 14 responses
Operate longer hours - 3 responses
Go to Country Village - 2 responses
Go to Park Nicollet Medical Center
Call one hour ahead for emergencies
Schedule less people for the same time
No smoking in the cabs
# of
responses
Male 7 10
Female 62 86
No response 3 4
6 - 18 years 0 0
19 - 29 years 6 8.5
30 - 44 years 6 8.5
45 - 59 years 13 18
60 - 64 years 3 4.5
Over 65 years 43 60.5
Under 57000 36 51.5
$7000 - 14,999 29 41.5
$15,000 - 25,999 2 3
Over $26,000 0 0
No response 3 4
Lower fares 12 17
More routes 23 33
Improved scheduling 19 27
No response 16 23
•
•
AGREEMENT
THIS AGREEMENT, made and entered into this day of
December, 1984, by and between TOWN TAXI COMPANY, INC., Party of
the First Part, hereinafter referred to as the . "Contractor ", and
the CITY OF HOPKINS, a municipal corporation in the County of
Hennepin, State of Minnesota, Party of the Second Part, hereinafter
referred to as the "City ";
WITNESSETH:
That the Contractor, in consideration of the covenants and
agreements of the City and for the consideration hereinabove more
fully described, hereby agrees to supply all labor, equipment and
other particulars as specified in the plans and specifications, not
to exceed for more than one year, commencing January 1, 1985 and to
do and perform as follows:
The Contractor will furnish and provide as
advance - reservation, shared -ride paratransit system within the City
limits of Hopkins, and also to and from the following locations:
1. Methodist Hospital
2. Opportunity Workshop in Opus II
3. Shady Oak Beach
The Contractor will also furnish subscription services for
daily recurring trips. Individuals may reserve service for the
following day providing arrangements therefor are not made later
than 4:00 p.m. the day previous to such service.
The Contractor hereby agrees to provide a complete taxi
service package which will be operated twelve hours per day between
6:00 a.m. and 6 :00 p.m., for six days each week, Monday, through
1
•
Saturday, through December 31, 1985. The operation of cabs
pursuant to this Agreement shall be responsive to demand and
non - demand transit periods, as more full set forth in the notice
for bids and bid filed by the Contractor and accepted by the City.
The Contractor will participate in all marketing plans and
programs designated by the project coordinator. The plans may
include, but are not limited to:
1. A name for the transit service
2. Advertising photographs
2. Some type of vehicle identification
a. decal designs and lettering
b. magnetic promotional signs
The Contractor bears no cost for the marketing materials or
preparation. However, the Contractor will supply the vehicles and
drivers to carry out the plans.
The service to be provided by the Contractor includes, but
is not limited to the following:
1. Operator(s) with taxi(s) at specified times
2. All maintenance costs for operation
3. coverage which meet Minnesota DOT and Hopkins'
standards
4. Scheduling and dispatching, including a separate
telephone number
5. Record keeping and some data collection
6. Fare and ticket collection
7. Any other responsibility related to taxi operator not
specified.