Memo- DispatchAdministrative Services Department
Office of the City Manager
Memorandum
To: Mayor and Council
From: Mike Mornson, City Manager, and Chief Reynolds
Date: February 17, 2012
Subject: Dispatch
As you are aware, the City of Hopkins has its own dispatch service for 911 emergency
calls. In 2009, the City of Hopkins along with the City of Minnetonka conducted a study
to determine the feasibility of the consolidation of dispatch service. The conclusion of
that study was that it did not make sense for the joint venture for several reasons;
including different technology issues for both cities and that it wouldn't provide
significant cost savings for either entity. The study did say that in two years it should be
reviewed again for the possibility of a more efficient system.
Hopkins is one of the smallest agencies in the state of Minnesota to have its own
dispatch and the cost per call is high compared to the metro average. That cost
continues to rise in order to keep up with technology changes. Currently several cities in
this area have their own dispatch, including Edina, St Louis Park, Minnetonka and Eden
Prairie. Golden Valley is currently being provided dispatch by Edina. Hennepin County
provides dispatch for 35 cities in the county, including Brooklyn Park, Brooklyn Center,
Plymouth, Maple Grove, and New Hope.
On January 25, Chief Reynolds and City Manager Mornson met with representatives
from Hennepin County to discuss the feasibility of the county providing dispatch to the
city under the same arrangement that they currently provide to 35 other cities in the
county. We have asked representatives from the county to attend the meeting with the
council to answer any questions you may have on the county's system.
The followings are a summary of the county vs. the city's 911 system:
Cost: Currently the County does not charge us for 911 services; it is covered as part of
a county wide tax levy. We currently pay approximately $ 550,000 to the city for having
6 dispatchers for 24 hour protection. We project to annually save at least 300,000 per
year with the change to the county. Some of the current dispatch budget would be used
for cost conversion as well as to hire two PSO's to provide us with night service at the
police station. Since the $300,000 will be annual savings, this will help out our general
fund budget in 2013 and future years.
• Current staff: The County has indicated to us that they would attempt to find jobs
for those from our current dispatch to work in its 911 system.
Other Information: Immediate equipment savings of $50,000 in 2012 because we
don't have to change over to the viper system. In addition there is a monthly
lease to change over to this new system that we wouldn't have to pay. This is a
savings of $20,000 to $40,000 per year depending on the length of lease. Future
savings of $570,000 because we don't have to replace the dispatch radio system
scheduled for 2018. This will help the City's Equipment replacement plan.
County Board: The county board currently has a resolution that doesn't allow
any city to join their system. The resolution expires November 2012. The Sheriff
has indicated to us that they have the capacity to allow Hopkins to join and will
have future capacity to take on all cities in the county except the City of
Minneapolis. In addition there has been talk from the county level that in the
future that the 35 cities may have to pay a fee to use the county system. We are
not sure what the fee is or when it would be implemented if at all. In any case
County board approval would be required for us to join the county system. If the
council is interested the next step would be to send a letter to the county board
asking for permission to join the county system.
At this time we have put on hold any improvements to our current system until the city
council has time to review and discuss this proposal. If you have any questions please
feel free to contact us.
Agenda No: 90
RESOLUTION NO. 04-8-390 000828
The following Resolution was offered by the Public Safety and Judiciary Committee:
BE IT RESOLVED, that the County Administrator and Hennepin County Sheriff be authorized to offer to the
ten cities (Bloomington, Brooklyn Center, Eden Prairie, Edina, Hopkins, Minneapolis, Minnetonka,
Richfield, St. Louis Park and Golden Valley) currently being served by an independent Public Safety
Answering Point (PSAP) the opportunity to convert over to the Hennepin County Sheriffs PSAP at no cost to
the cities providing the cities notify the Sheriff, in writing, by November 30, 2004 of their commitment to do
this, and the cities will be processed on a first-come, first-served basis; and
BE IT FURTHER RESOLVED that if any of the ten cities chose not to participate, that city will not have the
opportunity to be served at no cost for at least eight years from this commitment date.
The question was on the adoption of the Resolution and there were 7 YEAS and 0 NAYS, as follows:
COUNTY OF HENNEPIN
BOARD OF COUNTY COMMISSIONERS
Michael Opat
Mark Stenglein
Gail Dorfman
Peter McLaughlin
Linda L Koblick
Penny Steele
Randy Johnson, Chair
RESOLUTION ADOPTED 8/3/2004
ATTEST: 40
Cl of the Co ty Board
YEA NAY OTHER
x
x
x
x
x
x
x
elution No. 04-8-390 August 04, 2004 10:36:35AM Page 1
DEDICATED TO PUBLIC SAFETY
RicHAl,a W. STANEK.
HENNEPIN CouNTY SuaRiFF
13 January 2012
Mayor Tim Willson
City of Brooklyn Center
6301 Shingle Creek Parkway
Brooklyn Center, MN 55430
Dear Mayor Willson,
As one of thirty-five Hennepin County cities that receive dispatch service from the
Sheriff's Office, I wanted you to be aware of discussions that have been occurring over
the past few months.
On Monday, December 12, Hennepin County administrator Richard Johnson convened a
meeting of the independent PSAPs (public safety answering points) in our county for
purposes of reviewing a consultant study on consolidation and/or integration in the
future. The next step in the study is to undergo a financial analysis including a
review of the current policy of not charging cities for dispatch service provided by
the Sheriffs Office.
As you may know, the decision whether or not to charge a fee to cities for dispatch
service is a policy decision to be made by the county board, with advice from the Sheriff,
as outlined in MN Statute 38313.255 which I have included for your reference below.
MN Statute 38313.255
Subd. 2. Policy and operations. The public safety communications system shall be under the direction of
the sheriff. Public safety communications policies may be established by the board of county
commissioners.
Subd. 3. Extension of services; charges. Public safety communications services may be extended to any
statutory or home rule charter city within the county, and to any adjoining county or statutory or home
rule charter city in an adjoining county, upon the written request of its governing body to the Hennepin
County board. All the communications equipment used in connection with the extended service shall,
unless otherwise provided by the Hennepin County board, be owned, maintained, and serviced by
Hennepin County. The board with the advice of the sheriff may establish a charge for extended public safety
communications services pursuant to section 38313.118.
In discussions with the county board, I have made it clear that I do not support a fee
for dispatch service; however, the decision on whether to charge cities for dispatch
service moving forward will be made by the county board. I am bringing this issue to
RooNi 6, COURTHOUSE 350 Sourn 5rn S•rxrr-r MINNEAPOLIS, MN 55415 WwWAIENN) PINSnERIFF.ORC 612-348-3740
your attention as I believe the next 12 months will be a critical time for cities to weigh
in with your respective county commissioner to express your thoughts about a
potential change in policy.
If you have any questions about the above information, please feel free to contact
Sandra Westerman on my staff, Director of Intergovernmental Relations, at
612.543.0694 or call me directly anytime.
Sincerely,
a" -
Richard W. Stanek
Hennepin County Sheriff
CC: Curt Boganey, Police Chief Kevin Benner, Fire Chief Lee Gatlin
2
2010 e'SSAP SUMMARY
Meeting Date: 9/1/2010
2009 2010
L
HC HC & Muni's HC HC & Muni's
County/ Municipality Only as is Only as is
ftpulation 411,125 1,156,212 413,766 1,163,640
Calls for Service (CFS) 594,433 1,672,634 600,.198 1,629,966
FTEs:
Dispatch FTEs. 53.0 185.5 51.0 179.5
Total 53.0 185.5 51.0 179.5
Operating Expenses:
Operating Expenses Covered by Levy [3] 5,995,808 19 392 860 6,100i880 19,651,509
Total 5,995,808 19,392,860 6,100,880 19,651,509
Change with Efficiencies
Cost per Citizen $ 14.58 $ 16.77 $ 14.74 $ 16.89
Avg Number of Calls per Dispatcher 11,216 9,017 11,769 9,081
Notes:
[3] 2009 HC operating expenses include $3,717,472 dollars that are distributed to other PSAP providers. Net of PSAP cities is $2,278,565
2010 HC operating expenses include. $3,854,805 dollars that are distributed to other PSAP providers. Net of PSAP cities is $2,246,075
PSAP REVENUE & EXPENSES BY MUNICIPALITY/COUNTY
REVENUE:
* 911 Enhanced Revenue data from Minnesota Department of Public Safety. Rates are recalculated
after the census is complete and is estimating the recalculation to be completed in 2011.
[1] Golden Valley receives their E-911 funds from Hennepin County. (see resolution 95-2-58)
EXPENSES:
Actual Expenses
[2] Golden Valley expense were derived from a 3/26/10 memo from Tom Harmenening, city mgr of St. Louis Park
[3] Represent actual operating expenses
[4] Expenses are annualized
POPULATION:
2009 City populations from a published report from www.citypopulation.de/USA-Minnesota.html on 7/1/09
2010 population was based on a 5 year average growth of .642%
ENHANCED
% OF PSAP
LOCAL
CITY/COUNTY
911
OPERATING
AMOUNT TO
CERTIFIED
EXPENSES TO
COST PER
COST PER
REVENUE*
EXPENSES [3]
BE LEVIED
LEVY
CERTIFIED LEVY
Population
CITIZEN
CITIZEN
City/County
Hennepin
540,281
5,995,808
5,455,527
644,275,050
0.8%
411,125
13.27
13.27
Minneapolis
554,786
7,485,290
6,930,504
245,003,164
2.8%
385,542
17.98
31.25
k.)omington
123,497
1,632,320
1,508,823
43,315,480
3.5%
82,960
18.19
31.46
Golden Valley [1]
38,364
334,786
296,422
16,124,650
1.8%
20,516
14.45
27.72
St. Louis Park [2]
63,981
569,674
505,693
21,815,393
2.3%
45,561
11.10
24.37
Minnetonka
74,385
724,263
649,878
28,835,443
2.3%
50,804
12.79
26.06
Edina
68,765
626,618
557,853
24,153,933
2.3%
46,958
11.88
25.15
Hopkins
24,860
481,203
456,343
9,553,114
4.8%
17,056
26.76
40.03
Eden Prairie
79,605
842,462
762,857
32,063,185
2.4%
62,407
12.22
25.49
Richfield
49,936
700,435
650,500
14,304,539
.4.5%
33,283
19.54
32.81
Total Cost if
Hennepin
Financed
$ 1,618,459
$ 19,392,860
$ 17,774,400
$ 1,079,443,951
1.6%
1,156,212
$ 15.37
r
ENHANCED
% OF PSAP
LOCAL
CITY/COUNTY
911
OPERATING
AMOUNT TO
CERTIFIED
EXPENSES TO
COST PER
COST PER
REVENUE*
EXPENSES [4]
BE LEVIED
LEVY
CERTIFIED LEVY
Population
CITIZEN
CITIZEN
City/County
Hennepin
540,281
6,100,880
5,560,599
676,166,665
0.8%
413,766
13.44
13.44
Minneapolis
554,786
7,474,936
6,920,150
264,805,403
2.6%
388,019
17.83
31.27
Bloomington
123,497
1,696,341
1,572,844
44,606,281
3.5%
83,493
18.84
32.28
Golden Valley [1]
38,364
309,582
271,218
16,327,725
1.7%
20,648
13.14
26.57
St. Louis Park [2]
63,981
550,368
486,387
22,465,393
2.2%
45,854
10.61
24.05
Minnetonka
74,385
720,822
646,437
29,410,096
2.2%
51,130
12.64
26.08
Edina
68,765
717,494
648,730
25,492,973
2.5%
47,260
13.73
27.17
Hopkins
24,860
502,695
477,835
9,925,685
4.8%
17,166
27,84
41.28
Eden Prairie
79,605
875,902
796,297
32,009,673
2.5%
62,808
12.68
26.12
Richfield
49,936
702,488
652,552
15,288,021
4.3%
33,497
19.48
32.92
Total Cost if
Hennepin
Financed
$ 1,618,459
$ 19,651,509
$ 18,033,050
$ 1,136,497,915
1.6%
1,163,640
$ 15.50
REVENUE:
* 911 Enhanced Revenue data from Minnesota Department of Public Safety. Rates are recalculated
after the census is complete and is estimating the recalculation to be completed in 2011.
[1] Golden Valley receives their E-911 funds from Hennepin County. (see resolution 95-2-58)
EXPENSES:
Actual Expenses
[2] Golden Valley expense were derived from a 3/26/10 memo from Tom Harmenening, city mgr of St. Louis Park
[3] Represent actual operating expenses
[4] Expenses are annualized
POPULATION:
2009 City populations from a published report from www.citypopulation.de/USA-Minnesota.html on 7/1/09
2010 population was based on a 5 year average growth of .642%
Calls For Service [CF$Ly
Municiaalitv/County
51.0
11,769
Minneapolis
2009
65.0
8,612
Bloomington
FTEs
14.0
9,276
TOTAL
-
AVERAGE CALL
-
CFS
DISPATCHER [2]
PER PERSON
City/Coanty
Minnetonka
77,704
8.0
Hennepin
594,433
53.0
11,216
Minneapolis
601,854
69.0
8,723
Bloomington
'Golden
128,767
14.0
9,198
Valley
-
52,500
-
St. Louis Park
56,128
10.0
5,613
Minnetonka
82,137
8.0
10,267
Edina
54,297
8.5
6,388
Hopkins
19,056
6.0
3,176
Eden Prairie
86,682
9.0
9,631
Richfield
49,280
8.0
6,160
Total CFS if
Hennepin Mgm
1,672,634
185.5
9,017
2010
TOTAL
AVERAGE CALL
CFS [1)
DISPATCHER [23
PER PERSON
City/County
Hennepin
600,198
51.0
11,769
Minneapolis
559,776
65.0
8,612
Bloomington
129,868
14.0
9,276
Golden Valley
-
-
St. Louis Park
54,074
10.0
5,407
Minnetonka
77,704
8.0
9,713
Edina
54,552
8.5
6,418
Hopkins
18,036
6.0
3,006
Eden Prairie
83,258
9.0
9,251
Richfield
52,500
8.0
6,563
Total CFS if
Hennepin Mgm
1,629,966
179.5
9,081
CFS:
Golden Valley CFS are included with St. Louis Park's
[1] 2010 CFS have been annualized. The surveys' submitted from the municipalities were YTD numbers as of June 30, 2010.
FTEs
[2]2009 reflect the actual FTEs, the 2010 FTEs reflect what is in the municipalities operating budget.