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CR 12-016 Resolution Approving the 2012-2013 Goals & Strategic PlanCITY OF C211� H 0 P K I N S March 20, 2012 Council Report 2012-016 Resolution Approving the 2012-2013 Goals and Strategic Plan Proposed Action Staff recommends adoption of the following motion: Move to adopt Resolution 2012-008, Affirming the Cit o�pkins Mission Statement and Adopting the 2012-2013 Goals and Strategic Plan for the City of Hopkins.. Adoption of this motion will publicly state the goals and strategic plan for the years 2012 and 2013. Overview On a regular basis, it is critical to create and assess the goals and the objectives of the community. The goals and the strategic plan contained herein, publicly state those items that the Council wishes to accomplish above and beyond the normal operations and everyday services that are provided by the City of Hopkins. The City Council held a meeting to revise the 2010/2011 goals and create these new goals and strategic plan. Staff recommends approval of Resolution 2012-008, which adopts the goals and strategic plan for 2012 and 2013. Primary Issues to Consider • How were the 2010-2011 Goals and Acton Plan arrived at? The City Council, and City staff, discussed various issues affecting the City of Hopkins. They held an all -day goal setting meeting on February 17, 2012 at the Fire Station. Supporting Information • Resolution 2012-008 1 14 . ichael 1. Mornson City Manager City of Hopkins Hennepin County, Minnesota RESOLUTION NO. 2011-008 A Resolution Affirming the City of Hopkins Mission Statement and Adopting the 2012- 2013 Goals and Strategic Plan for the City of Hopkins WHEREAS, the Hopkins City Council believes it necessary for an effective local government to clearly establish it's overall mission and to prescribe the goals and objectives necessary to accomplish that mission; and WHEREAS, the Hopkins City Council has reaffirming the following Mission Statement Partnering with the Community to enhance the quality of life ■ Inspire ■ Educate ■ Involve ■ Communicate WHEREAS, the Hopkins City Council reaffirms the vision for the City of Hopkins. Creating a Spirit of Community Where..... • People are treated with respect • People participate in building culture, character and common bonds • Business growth throughout the City is supported while a vibrant City center is maintained • People feel safe, support outstanding schools and celebrate cultural heritages • People enjoy quality public services, parks and housing WHEREAS, the Hopkins City Council adopts the following goals: 1. Building on the Small Town Feel of Hopkins 2. Urban Design — Do It Right 3. Take it to Them WHEREAS, the Hopkins City Council has identified certain goals, strategies and action steps for the years 2012-2013 NOW THEREFORE BE IT RESOLVED, that the City Council of the City of Hopkins re- affirm the preciously adopted mission statement and formally adopt the listed goals, and that the City Council, City Manager and staff are hereby committed to the accomplishment of this strategic plan. Adopted by the City Council of the City of Hopkins this day of 20 By Gene Maxwell, Mayor ATTEST: Kristine A. Luedke, City Clerk 2012-2013 City of Hopkins Goals City of Hopkins 2012-2013 Goals and Strategic Plan Mission Statement Partnering with the community to enhance the quality of life. Inspire ❖ Educate ❖ Involve ❖ Communicate 2012-2013 City of Hopkins Goals Goal I - Build on the Small Town Feel of Hopkins Background: A small-town feel is a major part of the identity of Hopkins. Surveys have demonstrated that it is also one of the primary reasons people like living in Hopkins. Efforts in the future need to capitalize on and enhance this important city asset. Strategy 1: Create a More Vibrant Business Community 1. Business Forum — scheduled for fall 2. Strengthen image of arts community 3. Promote shopping local 4. Open to business 5. Directional signage at entry to Hopkins 6. Shady Oak Road project 7. Work with the marketing committee and "Think Hopkins" on business recruitment efforts. Strategy 2: Promote and Enhance City Events 1. Promote city events large and small such as Raspberry Festival, Mainstreet Days, Hopkins in Motion, Music in the Park etc... Have a city booth at events when possible. 2. Restructure Hopkins in Motion. 3. Clock Tower Plaza a. Tree lighting b. Tree Plantings 2012-2013 City of Hopkins Goals 4. Partner/Meetings with service clubs, faith community and neighborhood associations. Strategy 3: Provide Accessible and Friendly City Services 1. Make city meetings more accessible through webcasting. 2. Explore improved service delivery through e-commerce. 3. Measure community satisfaction with city services through a city- wide survey. 4. Develop interactive park, trails, and facilities directory on website. 5. Explore methods to encourage volunteers and expand volunteer opportunities. 2012-2013 City of Hopkins Goals Goal II - Urban Design - Do It Right Background: Hopkins has been recognized as a city that encourages smart urban design. This includes the ability to walk to stores and other amenities. Advancing these goals also improves the small town feel. Strategy 1: Improve Walkability and Physical Connections in the City 1. Create a new sidewalk and trail -oriented master plan to connect each residential area to a regional trail, Mainstreet, and/or an LRT station. 2. Partner with other agencies and groups (e.g., Rotary Oasis) to improve and update paths, trails, and crossings in the community. 3. Explore instituting a local shuttle service. 4. Support the "Complete Streets" initiatives that have developed at the state and county levels. 5. Explore :pedestrian/bike overlay. Strategy 2: Go Green 1. Utilize available grants to advance the organic recycling program. 2. Work with the Green Team to publicly communicate green initiatives and improvements that have saved energy and money. 3. Plan, promote, and conduct annual events .in Hopkins that support a sustainable city mission. 4. Pursue potential "Green Step" City Designation based on a program to be designed by the League of Minnesota Cities (LMC). 5. Explore bike ride share station. 2012-2013 City of Hopkins Goals Strategy 3: Healthy City Initiatives 1. Continue to promote wellness activities among city employees. 2. Continue to participate in and support the county -wide Step -to - It Challenge. 3. Support the initiatives of the Hennepin County Active Living program. 4. Expand non -school day program activities. 5. Offer off-site programming at senior housing facilities. Strategy 4: LRT Planning and Transit -Oriented Development 1. Develop a schedule for rezoning properties to the mixed-use zoning classification as guided in the Comprehensive Plan and begin implementation. 2. Partner with Hennepin County and SWLRT cities, through the Community Works project, to maximize the benefit and reduce the conflicts of the SWLRT line. 3. Work with the City of Minnetonka and Hennepin County to develop a shared vision and implementation strategies for the Shady Oak LRT Station and the Shady Oak road project. 4. Continue to work with the Minnehaha Watershed District, Hennepin County, and interested stakeholders to implement and build off the recommendations of the, Blake Road Small Area plan; including improving pedestrian and bicycle amenities, greening of the corridor and exposure of Minnehaha Creek, expansion of Cottageville Park and the redevelopment of the Cold Storage site.. 2012-2013 City of Hopkins Goals 5. In addition hold a joint visioning meeting with Hopkins, City Council, Parks Commission, and the Zoning and Planning Commission on Cottageville Park and Cold Storage Site. Strategy 5: Promote sustainable, quality, compact redevelopment that creates jobs and meets the needs of the community 1. Continue to look for new redevelopment opportunities that support the City's vision, while focusing on specific projects including: o Hopkins Cold Storage o East End Study Properties o Closed BP Gas Station Site o Mayon Plastics Site o Block 64 o Park Nicollet Clinic Site o Shady Oak Road — Properties on West o Parking Ramp to Serve East End of CBD o EBCO Site (Owned by Luther Companies) Goal III - Take It to Them Background: Hopkins has a reputation for strong citizen involvement and engagement. The City needs to build upon that strength by reaching out to deliver our messages and hear from our stakeholders. The City will also strive to better educate the community on a variety of city issues, policies and programs. 2012-2013 City of Hopkins Goals Strategy 1: Involve Minority Populations/Diversity 1. Utilize the Multi -Cultural Advisory Committee (MAC) to better connect with and communicate with the city's diverse population. 2. Conduct Young American and New American Academies. 3. Create a plan to retain the immigrant outreach position and JCPP program in, place. 4. Promote cultural celebrations o Cinco de Mayo o Sommali 5. Implement "Buddy Program" for children with special needs through Recreation Department. Strategy 2: Engage the Rental Community of Hopkins 1. Engage the rental community through partnerships such as Engaging Raspberry Renters and the Hopkins Apartment Manager's Association (HAMA) 2. Promote and increase diversity on boards and commissions. Strategy 3: Citizen Engagement Initiatives 1. Conduct City Council and Board and Commission meetings at off-site locations of interest. 2. Expand the use of social media to engage and communicate with residents and businesses. 3. Conduct presentations with different groups throughout the community on city goals and initiatives. 2012-2013 City of Hopkins Goals 4. Engage the community in the area of emergency preparedness. a. Residential home inspections. b. Promote the use of Global Connect. 5. Neighborhood Town Hall Meetings. 6. Pursue "Yellow Ribbon" Designation. Creating a spirit of community where... People are treated People participate Business growth People feel safe, People enjoy quality with respect. in building culture, throughout the City Partnering with the community to enhance the quality of life. character and is supported while a Inspire x Educate j; Involve Y' Communicate common bonds. vibrant City center is cultural heritages. The City Council pledges to City staff pledges to continually All of City government pledges to continually enhance partnerships enhance partnerships with the city continually enhance partnerships with the staff, lead in the creation of council, develop and implement with citizens, inspire citizen a community wide vision, and set long term plans, and provide quality leadership, educate and involve policy. customer service that is responsive citizens, communicate openly and to the needs of the community, effectively, be responsive, and be innovative, and accessible. fiscally responsible. Creating a spirit of community where... People are treated People participate Business growth People feel safe, People enjoy quality with respect. in building culture, throughout the City support outstanding public services, parks character and is supported while a schools and celebrate and housing. common bonds. vibrant City center is cultural heritages. maintained. Build on the Small Town Feel of Hopkins Create a More Vibrant Business Community Promote and Enhance City Events Provide Accessible and Friendly City Services Urban Design: Do It Right STRATEGIES Improve Walkability and Physical Connections in the City Go Green Healthy City Initiatives LRT Planning and Transit -Oriented Development Promote sustainable, quality, and compact redevelopment that creates jobs and meets the community's needs Take It To Them Involve Minority Populations/Diversity Engage the Rental Community of Hopkins Citizen Engagement Initiatives Build on the Small Town Feel of Hopkins Conduct a business forum (scheduled for fall) Strengthen image of arts community Promote shopping local Implement Open To Business Install directional signage at entry to Hopkins Continue work on Shady Oak Road project Work with the marketing committee and "Think Hopkins" on business recruitment efforts Promote city events large and small (Raspberry Festival, Mainstreet Days, Hopkins in Motion, Music in the Park, etc.) and have a city booth at events when possible Restructure Hopkins in Motion Participate in Clock Tower Plaza tree lighting and tree planting Partner/meet with service clubs, faith community and neighborhood associations. Make City meetings more accessible through webcasting Explore improved service delivery through e-commerce Measure community satisfaction with City services through a city-wide survey Develop interactive park, trails, and facilities directory on website Explore methods to encourage volunteers and expand volunteer opportunities Urban Design: Do It Right Create a new sidewalk and trail -oriented master plan to connect each residential area to a regional trail, Mainstreet, and/or an LRT station Partner with other agencies and groups to improve and update paths, trails, and crossings in the community Explore instituting a local shuttle service Support "Complete Streets" initiatives Explore pedestrian/bike overlay Utilize available grants to advance the organic recycling program Work with the Green Team to communicate green initiatives and improvements that have saved energy and money Plan, promote, and conduct annual events in Hopkins that support a sustainable city mission Pursue potential "Green Step" City designation Explore bike ride share station Continue to promote wellness activities among City employees Continue to participate in and support the county -wide Step -to -It Challenge Support the initiatives of the Hennepin County Active Living program Expand non -school day program activities Offer off-site programming at senior housing facilities Develop a schedule for rezoning properties to the mixed-use zoning classification and begin implementation Partner with Hennepin County and SWLRT cities to maximize benefit and reduce conflict of SWLRT line Work with Minnetonka and Hennepin County to develop a vision and implementation strategies for the Shady Oak LRT Station and Shady Oak road project Continue to work with stakeholders to implement and build off the recommendations of the Blake Road Small Area plan Hold joint City Council/Boards visioning meeting for Cottageville Park and Cold Storage Site Continue to look for new redevelopment opportunities that support the City's vision Take It To Them Utilize the Multi -Cultural Advisory Committee to better connect and communicate with the city's diverse population Conduct Young American and New L American Academies Create a plan to retain the immigrant outreach position and JCPP program Promote cultural events, like Cinco de Mayo and the Somali Cultural Celebration Implement "Buddy Program' for children with special needs through Recreation Department Engage the rental community through partnerships such as Engaging Raspberry Renters and the Hopkins Apartment Manager's Association Promote and increase diversity on boards and commissions Conduct City Council and Board and Commission meetings at off-site locations of interest Expand the use of social media to engage and communicate with residents and businesses Conduct presentations with different groups throughout the community on City goals and initiatives Engage the community in the area of emergency preparedness Host neighborhood "Town Hall" meetings Pursue "Yellow Ribbon' designation City offlopkitic'--1) City of Hopkins 2012 Mission and Goals Front Row: Molly Cummings, Cheryl Youakim, Dale Specken, Christine Halverson, Kristi Halverson. Back Row: Eugene Maxwell, Kersten Elverum, Steve Stadler, Jason Gadd, Mike Reynolds, Mike Mornson, Jim Genellie, Dave Johnson In Mission Statement Partnering with the community to enhance the quality of life by,.. • Inspiring • Educating 9 Involving • Communicating Vision Creating a Spirit of Community Where... • People are treated with respect • People participate in building culture, character and common bonds • Business growth throughout the City is supported while a vibrant City center is maintained • People feel safe, support outstanding schools and celebratecultural heritages • People enjoy quality public services, parks and housing City of nope Accomplishments in 2011 • Collaborative with School * MarketPlace and Main construction District * SWLRT (South West Light Rail Transit) • Overcoming Police Department preliminary planning Shortages • Cottageville Park engagement *Red Cross certification to own program -less cost • MCWD (Met Council Watershed District) * Grants throughout the city and other agency collaboration * Somali celebration and Cinco De Mayo • Stayed within and balanced 2011 *Art Street budget 9 New basketball court at Valley Park • New Community Garden in * City employee group - increased wellness Cottageville Park participation • Responsiveness of different * Expansion of Artstreet - awareness department with resident * PW snow removal • diversity New City Manager *Team Building Throughout City• Leadership within departments Sister City Event and Council • Klodt Development • Completion of Shady Oak Beach Forward progress with immigrant population within time and budget Street/Utility improvements • Successful year of "Engaging • Continued seeking of resident input. Engaged and Raspberry Renters informed residents. • New leadership at the Art Center * Movement on Cold Storage site • Cottageville Park expansion * joint recreation exceeded operating In • COPS grant ratio * Think Hopkins - Photo contest City of Hopkim Accomplishments in 2011 (continued) • Design guidelines for Mainstreet • Grocery Store market study • Mixed Zoning ordinance • Dow Towers "smoke free" housing • Formed new collaboration with cities focused around SWLRT • Secured funding for Shady Oak Rd. • Liquid anti -icing operation • New refuse truck • Filled Street/Parks position • Staying within long range plans assessing role • Increase in participation at the Activity Center Question #1 Say the word Hopkins and what is the first thing that comes to your mind? * Downtown * Authentic * Full Service * Horne * Small Town * Great place to work * Raspberry Festival * Family Friendly * Neighborly * Small Town Feel Question #Z What makes the City of Hopkins distinctive, if anything? * True Downtown * Small Footprint * Mainstreet • High Quality of Life * Cultural Diversity * Small Town Feel in Metro Area * Home Town Feel * Progressive Question #3 I want my coagues to know that the most important issue we havefor the future of Hopkins is? • Incorporating the Diverse New Populations • Maintaining Infrastructure • Partnerships & Collaborations • Maintaining Quality of Life • Long Range Vision Establishing Sustainable Goals • Pedestrian Crossing at Excelsior Blvd. and 8th Ave * Adequate Financial Resources • Maintaining Housing Stock • Smart Redevelopment that Face Financial Realities of Today 4n City of Hopkins Question #4 The one strength of our city that I never want to lose during my tenure as a city leader is? • Commitment to our Citizens • Communications • Quality of Life • Focus • Define Downtown • Positive, Well -Functioning City Council • Small Town Atmosphere • High Ethical Standards • Culture of Collaboration and Respect • Clear Vision that Stay True to your values • Ability of Council and Staff to Work Together • Citizen Involvement Citi of flopkim Question # 5 If I could change one aspect of our city to make immediate improvements it would be? • Unite Business Community • More Land for Growth and Development • Promote More Creative Thought • Find More Money • Local Bike/Trail Sidewalk • Citizen Engagement Among All Citizens • Businesses & Residents Knowing Each Other • Redevelop Block 64 • More Citizen Engagement • Promoting Neighborhood Network Associations & Citizen • No Downtown Vacancies Engagement In City offlopkiss What is Your Vision of Hopkins in the Year 2025? Hop on the LRT • Retain & Preserve all the things that make us great, improve what needs to be improved. • Retain deep -water dock at Shady Oak Lake • Best Branded City - People Want to Work in Hopkins • Downtown no vacancies • Business fabric still in existence and vibrant, fully engage diverse community • Highly Sought After Place to Work, T -Shaped Central Business District & Destination City of Hopkins What is Your Vision of Hopkins in the Year 2025? (continued) • Downtown Shopping District • Maintain all Walks of Life Housing Stock, More Owner Occupied, Adding Jobs, Each LRT Stations Built up and Tied into Downtown, Place to Work, Live, Enjoy and- Stay the Night • Vibrant Small Town with Progressive Opportunities, Most Accessible City • Safe Community with Good Infrastructure, High Quality of Life • LRT, Continuing Collaborations yet Keep Small Town Feel Where People Want to Live and Work • EBCO Site and East End Redevelopment lx� City of Hopkin Goals 1. Build on the Small Town Feel of 2. Urban Design - Do It Right 3. Take it to Them -4m CANOMM-141pp, J�, ity of Hopkins V) w W p A�A cry► . eo 0 a Strategy 5: Promote sustainable, quality, compact redevelopment that creates jobs and meets the needs of the community. Continue to look for new redevelopment opportunities that support the City's vision, while focusing on specific projects including: - Hopkins Cold Storage - East End Study Properties - Closed BP Gas Station Site - Mayon Plastics Site - Block 64 - Park Nicollet Clinic Site - Shady Oak Road - Properties on West - Parking Ramp to Serve East End of CBD - EBCO Site (Owned by Luther Companies Goal /!/: Take It To Them Strategies: • Involve Minority Populations/Diversity • Engage the Rental Community of Hopkins • Citizen Engagement Initiatives G#.Y of Hopkin€ Mission Statement Partnering with the community to enhance the quality of life by... • Inspiring * Educating • Involving • Communicating -44n City of flopking