2007-07-10 WS
July 10, 2007
Page 1
MINUTES
CITY COUNCIL WORK SESSION – July 10, 2007
A work session of the Hopkins City Council was called to order by Mayor Gene
Maxwell at 6:30 p.m. on July 10, 2007, at the Hopkins City Hall. Council members
Kristi Halverson, Bruce Rowan, Jay Thompson and Cheryl Youakim were present. City
personnel present were City Manager Rick Getschow, Assistant City Manager Jim
Genellie, Finance Director Christine Harkess, City Engineer John Bradford, Utilities
Superintendent Doug Anderson and Public Works Director Steve Stadler. Also present
were Peter Leatherman and Bill Morris of Decision Resources.
Citywide Survey Results
Mr. Getschow said the last survey had been done in 1988. Mr. Morris said
Hopkins demographics have changed so much over the years that the results of that
survey and the present one can’t really be compared. However, he noted, in the 1988
survey renters answers had been very different from those of property owners; in the
present survey the two groups were basically the same. Decision Resources had used
census information and cable television numbers to validate the survey sample; 400
households were sampled with only 3½% not responding. Respondents averaged 41
minutes in responding; a few spent over 90 minutes.
Mr. Morris went over the survey results. Highlights follow. 94% rated Hopkins’
quality of life as excellent or good and no one felt it is poor; this places Hopkins in the
top quartile of metro suburbs. Asked what they liked most about Hopkins, 38% said the
small-town feel; it is very unusual to get such a high percentage of the same answer to an
open-ended question. Other top answers were its location and its being quiet. 19% felt
crime was the most serious issue facing Hopkins; the metro suburbs average is 33-35%.
6% said it was taxes; this is one of the lowest response rates he has seen. Residents rate
city services very high compared to other suburbs where 30% fair/poor ratings are
common. 94% rated both police and fire services excellent/good; 70% felt city planning
was excellent/good. The 21% fair/poor rating for street maintenance is the lowest in the
metro area; 40-45% is usual. Street lighting concerns have been rising the past five years
in the metro area; the 20% who rated it fair/poor usually listed crime as the biggest issue
for Hopkins. 77% said the value of services they received for their tax dollars is
excellent/good; this is one of the highest in the metro area. 88% felt Hopkins’ sense of
community was excellent/good, again one of the highest percentages in the metro area.
Most of the 10% who rated it as fair were newcomers or short-term residents. Raspberry
Days was often mentioned; Decision Resources has found that a high-quality local
festival usually increases a positive response to this question by 20%. 43% said their
closest connection was to the city as a whole, an extraordinarily high response. Mr.
Rowan asked if the 7% response for school district was due to not having a high school
or junior high in town; Mr. Morris will study the responses more closely and let the
Council know. 83% felt Hopkins was moving in the right direction, one of the highest
responses he has seen (50-60% is the metro suburbs norm). The 10% who felt it was not
were such a small subset no follow-up questions were asked. 36% were familiar with the
“Think Hopkins” slogan. Mr. Getschow remarked this was higher than he expected as
the slogan is new and there has been no major publicity campaign. Mr. Morris suggested
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Hopkins be more aggressive promoting the slogan. Slightly over half the respondents felt
affordable housing and rentals, luxury rentals, condos and townhouses were about right;
33% felt there needed to be more starter homes (many of these were recent “empty-
nesters” who wished their children could live in Hopkins). 21% felt there should be more
senior housing; the metro average is 48%. 32% felt Hopkins needs more restaurants (the
metro average is 48%). 75% felt the redevelopment in Hopkins is excellent/good; this is
in the top ten percentile for communities that have noticeable redevelopment. 17% felt it
was fair/poor, as compared to the usual 30%. 82% approved the downtown
redevelopment, an extremely high response. 86% supported continued redevelopment;
the 6% opposing it was the lowest percentage he has seen in the metro area. Only 18%
opposed development incentives; this often is 40-50% in the metro area. 25% felt the city
share of taxes was high, one of the lowest percentages in the metro area (the average is
about 50%). 39% would support higher taxes to maintain the present services, a high
rating that correlates to the high value residents have for city services. 31% would
support a $5/month yard waste pick-up fee; 42% would oppose it. The 28% who were
unsure were mostly renters. While only 36% said they felt safe anywhere in Hopkins,
83% felt safe in their neighborhoods. Mr. Rowan noted the first response may be partly
due to city publicity in its effort to make changes in some neighborhoods. Ms. Youakim
asked where the 16% who felt unsafe in their own neighborhoods lived; Mr. Leatherman
will break that down by precinct and update Council members. 84% felt traffic
enforcement was at the right level, the highest level in the metro area, where 30% is the
norm. 42% would support a tax increase for the police department; 38% would oppose it.
The largest public safety concerns were drugs, youth crime/vandalism and residential
crimes (burglaries). Mr. Morris noted 15% had no concerns and 20% listed only one
concern. He added youth crime is a rising concern across the metro area. 35% felt their
neighborhood’s condition had improved (the metro average is 20%); the 4% who felt it
had declined compares to the metro average of 20%. The park usage and ratings were
some of the strongest in the metro area; the activity center, Hopkins Center for the Arts
and Shady Oak Beach drew no adverse comments. Mr. Morris added respondents had to
have seen/used the facilities to respond; the 2% low rating for trails is the lowest in the
metro area. 92% feel the recreation facilities meet the residents’ needs. The 26% park
and recreation program participation is at the metro norm. 48% of the respondents leave
Hopkins to go to work; some of those who said they do not could be unemployed. 94%
said getting around Hopkins is easy, one of the highest ratings in the metro area. The
average commute was 17 minutes. 32% had used public transportation; of those 87% felt
the service was excellent/good (the metro average is 7%). 62% felt empowered by the
city; of the 31% who did not, 25% wanted only to vote. 71% approved the mayor and
Council, with 21% strongly approving, again one of the highest ratings in the metro area.
58% rated city staff as excellent/good, one of the top percentages in the metro area. 35%
had had contact with city hall, the usual percentage is 27%. 15% felt the ease of
obtaining service was fair or poor; Mr. Morris suggested some processes should be
streamlined. 94% felt staff was courteous, a very high rating. 29% support instant run-
off voting, while 58% oppose it (33% said strongly oppose). Mr. Rowan noted the
introductory paragraph was incorrect is saying all candidates would be rated. Mr.
Leatherman said respondents did not see the need for it and some were concerned about
manipulation. Mr. Morris noted resident information sources are “print dominated,” with
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the Sun Sailor and city newsletter predominant. He said the 25% who depend on the
newsletter is a very good percentage. 82% receive the Highlights and 88% of those read
it. Ms. Youakim noted the Minnetonka recreation newsletter might be a place to put a
“Think Hopkins” ad. 9% frequently watch Council meetings on cable television; 2% is
the metro norm. 68% of the respondents have internet access; of those 56% access the
city website, a high percentage. Mayor Maxwell said this might be due to newsletter
references. 54% would support the city offering high-speed internet; Hopkins is one of
the few cities with a positive response. Mr. Morris added that if the Council ever decides
to offer it, they should be very sure if has no problems as Chaska’s had problems and
caused a lot of resentment.
In summary, Mr. Morris said the small town feel is critically important for
Hopkins and is unique in the inner ring. Tax hostility is not as severe in Hopkins as most
cities due to the trust factor, but a lot of information would still be needed to get full
support for tax increases. Crime is the only real concern, but is not as extreme as other
cities. Most residents are pleased with the way things are going; Hopkins is one of the
few cities to support targeted redevelopment. Answering Mayor Maxwell, Mr.
Leatherman said most cities do a survey every 3-5 years. Mr. Getschow said results
would go on the web site so residents could see the results. The survey should help the
city make future decisions. Mayor Maxwell said it could be used by the Council and
staff to make weak areas better. Mr. Morris said the Council would receive a summary.
Mr. Leatherman said he would send graphs for the website to the city.
ERP Review
Ms. Harkess said there were not many changes in the ERP. She went over each
change with the Council. Some items were discussed. The aerial ladder truck would cost
$900,000, $600,00 of which still needs to be raised. Ms. Harkess said funding options
include bonding and leasing. A $600,000 bond would be too small to be economical.
She has looked into leasing; a 15-year lease’s payments could be met in the ERP. She
noted it would be a year before the truck would be delivered so the city would have
another year to find financing. Answering Ms. Youakim, Mr. Getschow said the three
grants applied for had been refused simply because not enough grant money is available.
An order should be placed soon for several reasons: the current truck is past its safe life
limit, a better truck is needed in case the Opus development would have a fire; new 2008
federal specifications would raise the cost 10%. Mayor Maxwell noted parts are no
longer available for the current truck. He later added the $600,000 lease/borrow amount
needs to be reduced somehow.
Mr. Getschow said AED’s (automated external defibrillators) should really be at
all facilities. Mr. Stadler noted Public Works has one. Ms. Harkess said each unit is
about $3,000. Mayor Maxwell suggested that as the fire department ones are replaced,
the old ones could go to other facilities. Mr. Rowan asked if the fitness equipment was
used much. Mr. Getschow said Dale says it gets a lot of use.
Ms. Youakim asked if any equipment is used so seasonally in Public Works it
could be leased. Mr. Stadler said he really tries to get equipment with multiple uses. Mr.
Getschow added small cities usually contract out services rather than leasing if they don’t
have the equipment. Mr. Anderson noted the Public Works ½ ton truck to be transferred
to the fire department would be used for winter towing. Answering Mayor Maxwell, Mr.
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Stadler said he is not sure if a used swap loader could be found. He has purchased used
equipment when available in the past.
Utility Plan Discussion
Mr. Bradford said the goals of the water utility are to provide a reliable supply of
drinking water and water for fire protection. He noted Hopkins has one of the lowest
water and sewer rates in the metro area.
Hopkins currently has two ways to get water into the distribution system: the
Elmo site and the Moline site. There is an agreement with Minnetonka, but in the
summer they are worse off than Hopkins. The Elmo plant is the primary water supply and
treatment facility. Mr. Anderson noted that while the Moline plant is used only for
emergencies, the water is potable even though it is not filtered and would not have a good
taste. In case of an electrical outage, there is enough water in elevated storage to cover a
short duration. More would need to be done to cover long-term outages. The Moline site
is on a different electric grid from the Elmo site; it could be upgraded to serve as an
alternate supply source. An emergency generator at the Elmo plant could operate the
plant and Well No. 4. A portable emergency generator could be rented from Ziegler for
wells 5 & 6. In case of well contamination, there are or will be emergency connections
with neighboring communities. The one with Minnetonka is in place; one will be
connected to St. Louis Park when the Atlas redevelopment occurs; one will be
constructed to Edina (a 2014 date is projected). A 6.6 million gallon usage is projected
for the future; Hopkins presently has a 5.7 million gallon capacity. A major project to be
undertaken is a water map; none has been done since 1987. The hydrant replacement
program has been scaled down and is being put in the annual repair budget. Mr.
Anderson said the meter replacement program has been moved up to 2009-14. The
company that provided the batteries for the first meter program no longer supports the
system so a new reading system will be put in. Only the head ($230) will be replaced,
not the whole meter ($2000) in residences. Major projects for the sanitary sewer utility
include rehabilitation of Lift Station No. 4, eliminating Lift Station No. 1 (in conjunction
with Shady Oak Road work if not sooner), and redoing Blake Road sewer in 2018.
Ms. Harkess said the whole CIP and ERP will be looked at in two weeks. Council
will approve them in August.
Other
Ms. Halverson asked about the graffiti on the Blake water tower. Mr. Stadler will
report back.
Ms. Youakim said she had taken the transportation tour Thursday with the
railroad people and wondered if it could be done with legislators, Met Council, etc.
She asked if a road trip to sister city Long Beach, Mississippi, could be combined
with the annual convention in New Orleans.
Mr. Thompson asked about protocol for his resignation if his house closes July
27. There was general discussion and Mayor Maxwell said it could be taken care of at
the next Council meeting, adding City Attorney Steiner would prefer something written.
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Mr. Thompson asked about GPS. Mr. Getschow said there will be a meeting at
the end of the week. The Plaza property owner’s attorney is talking about an extension of
the purchase agreement.
Mr. Getschow said the Beard project is going well with 4 sales and 2 pending
sales. Cargill is two months ahead of schedule. There will be a topping ceremony July
26.
Mr. Getschow distributed a cat control handout and updated board/commission
sheets.
Mayor Maxwell said there will be a Southwest Light Rail Citizens Advisory
Committee meeting July 25.
Ms. Youakim asked about procedure when there is a resident/city inspector
dispute. Mr. Getschow said it is taken to the building official.
On motion by Ms. Halverson and second by Ms. Youakim, the meeting adjourned
at 9:55 p.m. on a vote of 5-0.
Kasey Kester, Secretary
COUNCIL MEMBERS:
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ATTEST:
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Eugene J. Maxwell, Mayor