01-18-20132013 City of Hopkins Goal Setting Day
January 18, 2013
Attendance: Mike Mornson, Dale Specken, Mike Reynolds, Dave Johnson, Kersten Elverum,
Christine Harkess, Steve Stadler, Jim Genellie, Kristi Halverson, Molly Cummings, Jason Gadd,
Cheryl Youakim, Gene Maxwell
Mayor Maxwell welcomed everyone and commented that looking back, 2012 was a successful
year and looking ahead there will be a lot to do in 2013. Mayor Maxwell appreciated the staff for
being honest, accountable and visionary.
Mike Mornson gave an Overview of the day.
The staff & Council shared their expectations of the day:
• SWLRT
• Mayon Plastics building
• Sharing information
• Property vacancies
• Community partnerships and collaborations
• Official time of trick or treating
• Participate but don't dominate
Review of the 2012 Goals
Staff & Council shared their session goals and expectations:
• Branding
• Solid of who we are as a city and portraying that to the community
• Refresh the marketing image
Mr. Mornson reviewed the collective goals for the day.
• Review of Mission Statement which has served the community well
• Review of the Action steps and what was accomplished in 2012
• Review of development projects
• Review of vision of Hopkins in the year 2025
• Review of strategic planning process
Mr. Mornson remarked that today is where we want to set our vision: where you are now, where
we are going, how we get there and what you'll do to accomplish it.
Department Reports:
Police Department
• 2012 was a year of changes
• Transition to Hennepin County dispatch went smoothly, thanks to work of Hopkins staff
• New records management system — was not easy decision because another major change but is
a proven system and has worked well with the benefit of improved crime mapping
• Overview of personnel changes
• Overview of the development of city ordinances in regards to replica firearms and massage
therapy license regulations
• IACP Finalist Award for Community Policing — Operation Recess, Community Partnerships
and Collaborations, Neighborhood Meeting
Goal Setting Minute January 18, 2013 Page 2
• Looking Forward:
o Increase school involvement — School District very supportive but issue is jurisdiction
due to Minnetonka location of Junior & High schools but continuing to work with
Minnetonka Police staff regarding this issue. Additional funding is needed and looking at
possible school district funding/grants or reorganization within the department.
o Community Involvement —Youth initiatives: Cop's -n -Kids fishing & shopping with
possible partnership with Cargill. Exploring additional Social Media opportunities such
as Twitter and Tip4ll phone app for anonymous crime tips. New Crime Mapping
software as part of the new records management system.
o Branding of the department with a Department Video, Department photos coming out
this spring and a Team Building/Strategic Planning Retreat on January 31, 2013.
There was discussion regarding:
• Need to review and adapt city ordinances.
• Carry through of the success of Operation Recess to the upper grades.
• Tip411 is a tool to deal with crime. Police do attempt to verify information before acting on a
tip and false information/tips are not a huge concern because it does not happen that often.
• There is an Emergency Management plan in place with the schools.
• Congratulations on the success of Operation Recess.
Finance Department
• Received the Certificate of Achievement in Financial Reporting for 23`d consecutive year.
• Received Distinguished Budget Award for the 2012 budget for the 11th consecutive year.
• Auditors have started 2012 audit.
• Currently finishing the 2013 budget book.
• Closing up the 2012 budget year and the preliminary 4th quarter report will be presented at the
next City Council meeting.
• Gave an overview of Grants received for 2012 total $795,113
• Depot Coffee House update:
o Phil Velo hired as Coffee Operations Manager.
o Three Rivers has invested in Depot with new dishwasher & refrigerated self -serve cooler.
o Received a financial donation for purchase of theater curtains.
o Coffee operations net profits are supporting Youth Project.
o Depot is receiving support from City, School, Joint Recreation and Three Rivers Park
District to support the Youth Project.
• Looking Ahead:
o Working on Financial Management Plan
There was discussion regarding:
• Fire Department would like to see the plans for placement of the Depot's new self -serve cooler.
• Arts Center — plans to reduce deficit is an on going issue. Most art centers rely on a strong
donor base that HCA currently does not have. The Financial Management plan will address
some of these issues.
• Long Term Capital Improvement plan for the Pavilion as the building ages. Important to plan
and prioritize for aging building and possibly include them in a Park Referendum.
Goal Setting Minute January 18, 2013 Page 3
Public Works
• 2012 Street Improvement Project went well in Alice Smith Elementary School area.
• Maetzold Field project was a good partnership with Hopkins Area Little League. A grand
opening event is planned for this spring.
• 2013 Street Improvement Project scheduled for the Presidential neighborhood — a large scope
project.
• Overview of the Valley Park playground upgrades.
• Hopkins Activity Center HVAC upgrades.
• Good progress on water meter upgrades.
• Overview of Partnerships between the City and area organizations.
• Overview of personnel changes and movement within the City.
• Employees continue to stay engaged how to improve service to the city.
• Requests for customer service are tracked.
• Looking ahead:
o Upcoming public meeting for 2013 street project & working with residents on private
utility lines.
o Planning/design of Blake Road Corridor improvements
o Planning & Design for central business district- replace signs, pavers, plantings, clock
tower plaza, refreshing and upgrades.
o SWLRT continue to work with planners — an aggressive schedule.
o Long Range planning for maintaining the facilities we have and being smart with what
we have.
o Investigating Solar energy project, grant dollars from CenterPoint Energy that would
install solar panels on various buildings for energy savings.
o Completing water meter upgrades this year.
o Continuing with public meetings regarding the relocation of the sewer lift station to
Oakes Park.
o Looking at possible changes to the yard waste and brush pickup program to a more
efficient cost effective system.
o Spring bulk drop off looking at location & schedule options.
o Public Works to be more visible on social media.
There was discussion regarding:
• Alice Smith Elementary expanding their parking lot — public works has not heard at this time.
• Staff continues to meet with the SWLRT management team. Things will be moving fast and
staff will continue to keep Council updated.
• Exploring upgrades to landscaping at Maetzold Field.
• Nine Mile Creek and Three Rivers Trail — work will be continuing north bound to connect to
the regional trail and Three Rivers Park District is looking for funds to continue the trail into
Edina.
Fire Department
• Overview of call statistics to date — increase of 94 calls over last year mostly due to medical
calls and don't see change in this trend due to aging population.
• Overview of grants received.
• It continues to be a challenge to get word out about household inspections. Working on
converting the information into different languages and upgrading to electronic signage.
• Waiting to hear on status of grant for breathing apparatus.
9 Safety camp for 100 3`d graders.
Goal Setting Minute January 18, 2013
Page 4
• Looking ahead:
o Continue to develop long term strategies and marketing plan for Fire Dept.
o Emergency Management Plan discussion with staff and council
o Fire prevention — establish a cooking hood cleaning and inspection program.
o Narrow Band Siren system — the county zones where sirens go off and will work on
educating the public about the system.
o New fire truck is complete and being shipped.
There was discussion regarding:
• Hazmat funding goes toward training.
• Feedback regarding home inspections is that the public is afraid that the Fire Dept. is looking
for violations, which is not the case. Need to continue to educate the public on the program.
• Safety Camp expansion includes possibly adding 2nd graders, days or open up program to all
grades.
• Hennepin County does not do cooking hood inspections.
Hopkins -Minnetonka Recreation Services
• Review of the mission statement.
• Developed a revenue budgeting policy.
• Implemented "Buddy" program for children wit special needs.
• Expanded non -school day programs
• Overview of Shady Oak Beach attendance and net profit.
• Expanded Jr. leader program.
• Increased resident use percentage to 45.8%.
• Looking ahead:
o Collaborate with communities and outside agencies to expand programming.
o Increase offerings for 19 and under and 55 and over.
o Online registration and marketing efficiencies
There was discussion regarding:
Adding programs to the preschool activities curriculum and that Minnetonka School District's
approach about going after open enrollment students.
Planning & Economic Development
• Overview of SWLRT planning process.
• Public engagement efforts at Cottageville Park
• Marketplace & main construction complete — a showcase for the community.
• Overview of community development projects and grant support
• Launched Open to Business program and the recommendation is to keep the program going.
• Overview of Think Hopkins projects — shop local is the 2013 campaign
• Artstreet is a valuable project and just put the call out to artists for 2013.
• Participated in Active Living Hennepin County and secured funding for bike/pedestrian plan.
• Engaging Raspberry Renters is recommending Marketplace & Main for 2013.
• Overview of completed projects at Dow Towers.
• Looking ahead:
o Overview of Shady Oak Road redevelopment.
o Securing of grant funds for Cottageville Park and ARTery projects.
o Blake Road Complete Street design & Cold Storage site
o Dow Towers kitchen remodeling multi-year project.
o Looking at the Resilient Communities Project with U of M
Goal Setting Minute January 18, 2013 Page 5
There was discussion regarding:
• Marketplace & Main retail vacancies.
• Mayon Building tenant— Streets American Grill on the north end of building.
• HCMC is still looking at options for a small clinic in the area.
• Resilient Communities Project — Minnetonka getting excellent work out program.
• Shady Oak Business relocation — working with businesses to keep them in Hopkins.
• Meeting with Hennepin County regarding the Blake Station area.
Community Services
• Communication subscribers continue to grow and gave an overview of numbers of users of
Connections, Facebook and Web streaming.
• Update on community access cable with Comcast. The Peg access fees are dedicated for
salaries or equipment.
• Overview of permits issued by Inspections Dept. and personnel changes.
• IT Dept. major projects involved Police Dept. dispatch and new records system.
• City Clerk Dept. election overview.
• Overview of special assessments processed by Assessing Dept.
• Activity Center major renovations for heating and cooling system and personnel changes.
• Looking Ahead
o Meadowcreek Condo Association is utilizing their money for roof repairs.
o City Clerk is examining City Fees.
o Overview of outstanding union contracts.
o Working on yearly report
There was discussion regarding:
• Facebook and the constant need to keep it updated with information, events and photos.
Discussed the possibility of sharing Facebook responsibilities with other departments.
• Large number of absentee voters demands a lot of staff time before election.
WHAT DID WE ACCOMPLISH IN 2012?
Staff & Council was asked to describe what was accomplished in 2012:
1. Partnering with other agencies
2. Nine Mile creek renovations
3. Positive news media
4. Street and Utility improvements program
5. Grants received and applied for
6. New dispatch
7. Funding for Depot and Three Rivers funding participation
8. Gallery Flats approval and sale of land
9. Webcasting
10. Buddy program for special needs kids
11. Personnel changes
12. Business forum
13. Public outreach with Cottageville
14. Image improvement
15. Mayon project
16. BP station
Goal Setting Minute January 18, 2013
17. Approval of Cottageville Park master plan
18. Operation Recess
19. IACP Finalist Award for community policing
20. 2012 bond sale
21. Open to Business program
22. Taking control of channel 16 programming
23. Operating profit Shady Oak Beach
24. Maetzold Field redevelopment
25. Develop new revenue formula for Recreation Dept.
26. Activity Center HVAC project
27.4 new Artstreet installations
28. Restructuring of Fire Dept. vehicles
29. New Police Records Management system
30. Fire Safety Camp
31. Very productive partnership between PW and PED
32. Water meter replacement
33. Community involvement with ARTery project
34. Beyond the Yellow Ribbon Project
35. Trail improvements
36. Reaching out to faith, service and business community
37. Redevelopment of Park Nicollet
38. Marketplace and Main
39. Environmental improvements at Landfill
40. Depot Coffee showing net profit
41. Valley Park improvements
42. Engaging Raspberry Renters at Creekwood Estates
43. Completion of inspection of all rental properties in Hopkins
44. Recreation fees funded Depot $15,000
45. Sell outs at HCA
46. Expanded Jr. Leader program
47. Increased resident user percentage
48. Think Hopkins successful year
49. Bike and pedestrian plan funding
50. Dow towers elevator grant
51. Looked out for Hopkins SWLRT project
52. Moved Shady Oak Rd to design
53. Lift station site
54. Alice Smith street project
55. Increased developer attention in Hopkins
56. Another effective year with Apt. manager Association
57. Created and expanded ordinances for Replica firearms and massage
58. Dept. wide proactive planning
59. Sanitary sewer lining project and grant funding
Page 6
Goal Setting Minute January 18, 2013
60. FOG ordinance adoption
61. Coordinating multiple development projects
62. Continued strengthening of multi city multi agency projects
63. Young Americans Academy
64. Borysipal Students
65.2013 street project accelerated schedule
Group Exercise:
Staff & Council asked to list:
Strengths:
• Community outreach and involvement with community
• Committed to prudent infrastructure management
• New luxury apartments with more amenities for younger renters
• A lot of drive and ambition by staff and council
• Financial stability
• Incredible trail system
• Diverse population
• Location and access
• Mobility
• Open minded/think outside the box
• Willing to partner
• "Hopkinizing"
• Relation with school district
• Customer service oriented employees
• Council and staff mutual support and respect
• Transparency
• Engaged residents
• Historic authentic downtown
• Multiple housing options
• Park system
• Community events
• Progressive
• Viewed as friendly
• Grant capability
• Proactive development
• Supportive and engaged citizenry
• Many development opportunities
• Developer friendly city
• Low utility rates
• Street grid that make us walk able
• Art center
• History and valued past
• Business community involvement
• Communications
• Quality city facilities
9 Strong service to community
Page 7
Goal Setting Minute January 18, 2013 Page 8
• Variety of city facilities & opportunities for all peoples
• Employment base
• Good transit
• Ability to age in place
• Joint recreation
• Strong sense of community
Mr. Mornson reviewed the strengths as listed in the comprehensive plan and staff & Council listed
basically the same ones.
Weaknesses:
• Location
• Lack of space for growth and development
• Limited tax base
• Limited staff
• Lack of Funding for desired projects
• Improve in technology
• Lack of move up housing stock
• Lack of downtown special service district
• Empty storefronts
• Lack of Marketing to people to move here
• Traffic counts for businesses
• Communicating and getting people to listen to what we are saying
• Maintain downtown businesses
• Decline in younger population
• Downtown parking system
• Self promotion weak
• Political interest at times with partnerships
• Aging housing stock
• Transit circulating within city
• Too many best kept secrets
• Outdated apartments
• Lack of investment in some properties
• Business community not extremely organized
• Linking Mainstreet to major travel routes
• Variety of places to spend money in town
• Community buy- in
• Gateways into the city
• Perception of areas in town
• Viable grocery store
Mr. Mornson reviewed the weaknesses as listed in the comprehensive plan and staff & Council
listed basically the same ones.
Goal Setting Minute January 18, 2013
Opportunities:
• S WLRT
• School district partnership and collaborations
• Cottageville Park
• New immigrants
• All key components in place
• Cold Storage facility
• Walk able
• Developer interest
• Positioning for aging population and new generations
• Reach out to businesses and others to move in
• Nine Mile creek regional trail
• Capitalize on greater exposure to draw people to come into city
• Build out social media
• Vacant property
• Exploit 13th friendliest designation
• New downtown population
• Access to grant funding
• Expansion of employment base
• Good city services
• Expand public engagement
• Enthusiastic staff
• 8th Avenue
• Blake Road corridor
• ARTery
• Brand improvement
• Opportunities to partner with Blake School
• Cargill
• St. Joe's Church and parking lot
96 th and Main
e17 Ih and Main
• Residents as messengers
• Young families
• Engaged Business community
• East end
• Landfill property
• Ability to capitalize on biking community
• Good candidates to Reinvesting in aging housing stock
• SuperValu property
• EbCo property
• Long range financial plan
Page 9
Mr. Momson reviewed the past list of opportunities and staff & Council hit on all past
opportunities.
Goal Setting Minute January 18, 2013
Threats or Challenges or threats that can be/are challenges:
• Funding
• Affordable housing —balancing needs, perceptions and pressures
• Diverse population
• Image of school district/open enrollment
• Lack of trust in government
• Maintaining service levels with aging population
• Overshadowed or out voiced by larger cities
• Aging facility up -keep
• Keeping up with technology
• Constructing sidewalks
• Engage our large rental population
• Community involvement at times
• Staffing
• 8th Avenue
• Perception of Hopkins as having an aging population
• Aging employees/retirements
• Developing qualified people for city council
• Continued communication with residents
• How quickly social media can spread the word
• Voices heard in regards to SWLRT
• Parking downtown
• Funding LRT project betterments
• Jurisdictional issues between city and schools
• Size of community
• Negatives in regards to Shady Oak Rd project
• Rising health insurance costs
• Unfunded mandates
• Convincing Business community
• Fighting for money that is out there
• Implementing organic recycling
• Minnetonka School District "Mining" our kids
• Trust issues with large cultural diversity
• Keep think Hopkins fresh and website updated
In 2007 staff/Council had only acknowledged seven threats/challenges.
Small Group Discussion
Page 10
Name a characteristic of another city that we wish we could do or have in Hopkins, if any?
• Increase square mileage
• Starter homes and larger lots
• Larger commercial retail space/hotel
• To be known as the best destination
• Wish for larger tax base
• Money
Goal Setting Minute January 18, 2013
• More diverse staff with expertise/larger staff
• Community center
• Lower % of multi family housing
• Organized business community
• Regional draw
• Small shops/destination retail
• Employment base/nice apartments/business/draw people in
Name a characteristic that other cities wish they had that we currently have.
• A real downtown
• Walk ability
• Confluence of regional trails
• Strong city staff and council support for community engagement
• Strong labor management relationships
• State of city presentation and popularity
• Shady oak beach
• Art center
• Movie theatre
• LRT possibilities
• Friendly
• Variety of quaint housing
Page 11
In order to maximize the value of the Light Rail Line that will go through our city, we need to
do what?
• Prioritize and target resources
• Plan for improvements beyond the station areas
• Market Hopkins as destination
• More people downtown
• More attractive place to live/maximize
• Strong voice
• Don't settle on development or vision
• Erase negative perception of line
• 8`" Ave redevelopment
• Keep Blake and 8`" Ave station
• Parking ramp on north side of Mainstreet
• Get people off the train to Hopkins as a destination
• Establish positive relationship with metro transit police
• Attract maximum federal funding for our city
• Maximize pedestrian/bike connectivity
Review of Mission and Vision:
No Changes made to the City of Hopkins Mission
One change to the Vision statement:
Add: People enjoy quality, sustainable public services, parks and housing.
Goal Setting Minute January 18, 2013
Set 2013 Goal and Beyond
Page 12
(See 2012 Goals and 2013 new goals side by side document for changes to Strategies and Action
Steps.)
Final Comments:
What the staff & Council felt they accomplished at Goal Setting Day:
• Interactive
• Touch base with staff
• Good Timing
• Different perspectives in one room
• Build on small group exercises
• Work well together
• New Ideas
• Celebrate successes
• Energizing
• Down to Earth, Informal, Enjoyable
• Visionary, Accountable
• Good Team
• Questions got answered
Respectfully Submitted,
Debbie Vold
CITY UNCIL
ATTEST:
Eugene
. M well, Mayor
2012-2013 Goals & Action Steps:
Build on Small Town Feel of Hopkins
Strategy 1- Create a More Vibrant Business
Community
Strategy 2- Promote and Enhance City Events
Strategy 3- Provide Accessible and Friendly City
Services
ACTION STEPS:
Business Forum — scheduled for fall
Strengthen image of arts community
Promote shopping local
Implement Open to business
Directional signage at entry to Hopkins
Shady Oak Road project
Work with the marketing committee and "Think
Hopkins" on business recruitment efforts.
Promote city events large and small such as
Raspberry Festival, Mainstreet Days, Hopkins in
Motion, Music in the Park etc... Have a city booth
at events when possible.
Restructure Hopkins in Motion.
Participate in Clock Tower Plaza Tree lighting and
Tree Plantings.
Partner/Meetings with service clubs, faith
community and neighborhood associations.
Make city meetings more accessible through
webcasting.
Explore improved service delivery through e-
commerce.
Measure community satisfaction with city services
through a city- wide survey.
Develop interactive park, trails, and facilities
directory on website.
Explore methods to encourage volunteers and
expand volunteer
opportunities.
Updates to Goals & Action Steps for 2013-2014:
Change word "Build" to "Preserve Small Town
Feel of Hopkins
Strategy: Add partnerships
ACTION STEPS:
Remove Business Forum — scheduled for fall
Change to "Continue" Open to Business
Remove: Restructure Hopkins in Motion.
Remove: Partner/Meetings with service clubs, faith
community and neighborhood associations.
Remo Make city meetings more accessible
through webcasting.
Add: Develop pre-school recreation curriculum with
Hopkins School District
Advertise the 13th Friendliest City
2012-2013 Goals & Action Steps:
Urban Design: Do It Right
Strategy 1: Improve Walkability and Physical
Connections in the City
Strategy 2: Go Green
Strategy 3: Healthy City Initiatives
Strategy 4: LRT Planning and Transit -Oriented
Development
Strategy 5: Promote sustainable, quality, compact
redevelopment that creates jobs and meets the needs of
the community
ACTION STEPS:
Create a new sidewalk and trail -oriented master plan to
connect each residential area to a regional trail,
Mainstreet, and/or an LRT station.
Partner with other agencies and groups to improve and
update paths, trails, and crossings in the community.
Explore instituting a local shuttle service.
Support the "Complete Streets" initiatives.
Explore pedestrian/bike overlay.
Utilize available grants to advance the organic recycling
program.
Work with the Green Team to publicly communicate
green initiatives and improvements that have saved
energy and money.
Plan, promote, and cr educt annual events in Hopkins
that support a sustaini;ble city mission.
Pursue potential "Green Step" City Designation.
Explore bike ride share station.
Continue to promote wellness activities among city
employees.
Continue to participate in and support the county -wide
Step -to -It Challenge.
Support the initiatives of the Hennepin County Active
Living program.
Expand non -school day program activities.
Offer off-site programming at senior housing facilities.
Develop a schedule for rezoning properties to the mixed-
use zoning classification and begin implementation.
Partner with Hennepin County and SWLRT cities to
maximize benefit and reduce conflict of SWLRT line.
Work with Minnetonka and Hennepin County to develop
a vision and implementation strategies for the Shady
Oak LRT Station and Shady Oak road project.
Continue to work with stakeholders to implement and
build off the recommendations of the Blake Road Small
Area plan
Hold a joint City Council/Boards visioning meeting for
Cottageville Park and Cold Storage Site.
Continue to look for new redevelopment opportunities
that support the City's vision
Updates to Goals & Action Steps for 2013-2014:
Urban Design: Do It Right
Re -word Strategy 1: Improve Walkability and Physical
Connections in the City
Improve walking and biking infrastructure in the city
Strategy 2: Go Green
Re -word Go Green Healthy City strategies
ACTION STEPS:
Remove: Utilize available grants to advance the organic
recycling program.
Remove: Work with the Green Team to publicly
communicate green initiatives and improvements that
have saved energy and money.
Re -Word adding the word "advanced": Pursue potential
"Green Step" City Designation.
Re -Word adding "Nice -Ride": Explore bike ride share
station.
Combine into one Action Step: Continue to promote
wellness activities among city employees.
Continue to participate in and support the county -wide
Step -to -It Challenge.
Remove: Expand non -school day program activities.
Remove: Uffer off-site programming at senior housing
facilities.
Remove: Hold a joint City Council/Boards visioning
meeting for Cottageville Park and Cold Storage Site.
Remove: Continue to look for new redevelopment
opportunities that support the City's vision
Add Bike designation
Add documentation of progress/tell the story of SWLRT
2012-2013 Goals & Action Steps:
Take it To Them
Strategy 1: Involve Minority Populations/Diversity
Strategy 2: Engage the Rental Community of
Hopkins
Strategy 3: Citizen Engagement Initiatives
ACTION STEPS:
Utilize the Multi -Cultural Advisory Committee
(MAC) to better connect with and communicate with
the city's diverse population.
Conduct Young American and New American
Academies.
Create a plan to retain the immigrant outreach
position and JCPP program in place.
Promote cultural celebrations, like Cinco de Mayo
and the Somali Celebration
Implement "Buddy Program" for children with
special needs through Recreation Department.
Engage the rental community through partnerships
such as Engaging Raspberry Renters and the
Hopkins Apartment Manager's Association (HAMA)
Promote and increase diversity on boards and
commissions.
Conduct City Council and Board and Commission
meetings at off-site locations of interest.
Expand the use of social media to engage and
communicate with residents and businesses.
Conduct presentations with different groups
throughout the community on city goals and
initiatives.
Engage the community in the area of emerge, .-;y
preparedness.
Neighborhood Town Hall Meetings.
Pursue "Yellow Ribbon" Designation.
Updates to Goals & Action Steps for 2013-2014:
Take It To Them
Strategy 3: Citizen Engagement Initiatives
Add Business Engagement Initiatives
ACTION STEPS:
Add: Empower/Engage Youth in formal and
informal civic opportunities
Re -word: Promote cultural celebrations, like Cinco
de Mayo and the Somali Celebration
Remove: Implement "Buddy Program" for children
with special needs through Recreation Department.
Add the word "Continue": Engage the rental
community through partnerships such as Engaging
Raspberry Renters and the Hopkins Apartment
Manager's Association (HAMA)
Re word: Continue the look for the opportunity to
engage citizens and conduct City Council meetings
offsite
Add: SWLRT engagement
Lobby for SWLRT mobile information
Add: Involvement with educational systems